Review summary

GRADE MOBILE receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

S
Fantastic service and great product

Order number : 203-6000648-9636300 Fantastic service and great product

S
👍🏼good

Very good! 👍🏼 so useful! It helped me do all the things that I needed to do. My order number is: 206-9519003-9177138

Great combination and very helpful

Great combination and very helpful

N
My first purchase from Grade Mobile…

My first purchase from Grade Mobile (order id GM232610). This was an a good price on a refurbished iPhone 15 which was delivered very quickly and was in the condition described (Excellent). Very happy with the service received and a significant saving compared to buying new. I received a small gesture from Grade Mobile for providing a constructive review, but it was not conditional on being positive.

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All reviews

1,000 total • Write a review

Showing 971 - 980 of 996 reviews
J
5 out of 5 stars

Pain free mobile recycling

Easy, painless and great communication. Would definitely sell/recycle a device to them in the future. Order ref - 229777 I received a small gesture from Grade Mobile for providing a constructive review, but it was not conditional on being positive

Date of experience: March 31, 2025

CJ
4 out of 5 stars

Easy smooth process

The whole transaction was very fast and extremely straightforward. I was a bit disappointed in the price though which was nowhere near the headline rate and felt my phone was pretty immaculate (but the battery needed replaced so maybe it was fair enough). Would definitely use this company again. GMB229670

Date of experience: March 30, 2025

rg
5 out of 5 stars

Great service fast delivery well…

Great service fast delivery well packaged would use them again

Date of experience: March 30, 2025

EW
4 out of 5 stars

Very easy to do and fast service

Very easy to do and fast service. Revised offer was much lower than expected.

Date of experience: March 30, 2025

GL
1 out of 5 stars

Truffatori e sporchi.

Ho acquistato un loro apple watch "RICONDIZIONATO" tramite Amazon. L'orologio è arrivato sporco dei residui del precedente possessore, protetto da pin ed impostato in una lingua che non saprei definire, direi cinese o giapponese, a prova che il prodotto non è stato in nessun modo controllato e ricondizionato. Per non parlare della gravità dal punto di vista dell'igiene visto che si tratta di un oggetto che và a contatto con la pelle. Vergognosi

Date of experience: March 30, 2025

KS
4 out of 5 stars

First phone was a breeze really happy…

First phone was a breeze really happy with valuation and full prompt payment. Second phone has been a little disappointing phone was a refurbished one never used I decided to upgrade and they devalued it ... these companies are all the same

Date of experience: March 29, 2025

R
1 out of 5 stars

A very quick and fair process will…

A very quick and fair process will definitely use again

Date of experience: March 29, 2025

JP
5 out of 5 stars

Order 229496.

Order 229496. Pleasure to do business with this company. After experiencing some dishonest recyclers, this company paid in full as agreed without excuses. Will use again next time without hesitation.

Date of experience: March 29, 2025

J
5 out of 5 stars

Grade Mobile - an efficient. streamlined service

Grade Mobile’s service is very well-organised - I received the return label by email immediately, returned the phone at no cost to me from the Post Office, and was kept informed by Grade Mobile at every stage of the process. Once I had accepted the offer, the money was quickly paid into my bank account. I think what I was offered was a fair price given the condition of my phone. My order number was 229437. I was given a small consideration from Grade Mobile for writing this review, but I was free to give an honest assessment of my experience, which this is

Date of experience: March 29, 2025

CM
5 out of 5 stars

Price offered was price paid

Sent my Iphone 15 for an offer price of £452 and was paid that amount Slight delay with payment due to problems on GRADE MOBLEs side but apart from that a smooth transaction Grade mobile offers a small gesture for leaving a constructive review whether it be good or bad. This helps other customers get an honest understanding of the process . My order ID was #227294

Date of experience: March 28, 2025

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