Review summary

GRADE MOBILE receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

S
Fantastic service and great product

Order number : 203-6000648-9636300 Fantastic service and great product

S
👍🏼good

Very good! 👍🏼 so useful! It helped me do all the things that I needed to do. My order number is: 206-9519003-9177138

Great combination and very helpful

Great combination and very helpful

N
My first purchase from Grade Mobile…

My first purchase from Grade Mobile (order id GM232610). This was an a good price on a refurbished iPhone 15 which was delivered very quickly and was in the condition described (Excellent). Very happy with the service received and a significant saving compared to buying new. I received a small gesture from Grade Mobile for providing a constructive review, but it was not conditional on being positive.

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All reviews

1,000 total • Write a review

Showing 881 - 890 of 996 reviews
EB
2 out of 5 stars

I got a significantly lot less than I…

I got a significantly lot less than I was expecting. Still waiting for payment to come through.

Date of experience: April 7, 2025

CM
5 out of 5 stars

A lovely phone

Arrived superbly packed delivered by Royal Mail it arrived earlier than expected so unfortunately not at home ..they re delivered next day. Lovely phone ..well pleased with it and 12 month Guarantee

Date of experience: April 7, 2025

DT
5 out of 5 stars

Good communication

Good communication Less than I originally Wanted but good offer made and accurate

Date of experience: April 7, 2025

G
5 out of 5 stars

Order No 230231

Order No 230231 Excellent service. Postage envelopes sent out immediately. Posted phones out, offer made, accepted and payment within 24 hours. Highly recommend. No stress

Date of experience: April 7, 2025

GT
5 out of 5 stars

Does as it says on the tin!

Bought a lovely Apple Watch from these guys. Excellent service, goods as described and timely delivery! Will definitely use them again! Order number 318384.

Date of experience: April 7, 2025

MB
5 out of 5 stars

I really had a good experience with…

I really had a good experience with Grade Mobile. This company is very quick and sufficient. I really appreciate your service.

Date of experience: April 6, 2025

A
2 out of 5 stars

Took too long to get tested and lowered…

Took too long to get tested and lowered the price offered even when I sent my phone in almost perfect condition

Date of experience: April 6, 2025

MO
5 out of 5 stars

Efficient and great service.

Efficient and great service. My order ID is #230517 I received a small gesture from Grade Mobile for providing a constructive review, but it was not conditional on being positive"

Date of experience: April 6, 2025

SH
5 out of 5 stars

A good price for my old iPhone 12

A good price for my old iPhone 12. Easy to send off in the packaging provided, and very quick to get payment. I would recommend 👍🏻 Order number GMB229864 Stephanie Head

Date of experience: April 6, 2025

NW
5 out of 5 stars

Great service

Great service, very straight forward and the money comes in the same day. Absolutely brilliant. One thing I would say, the valuation you get when first starting isn’t accurate at all. The reasons for lowering my final quote price given were a complete cop out. Make it clear that price depends on things such as better when those questions aren’t asked when obtaining the first quote. Battery at 85% usage for a phone that’s 2 years old incurs a drop of over £100 in what they offer seems a bit of a joke. That being said, great company, great service and same day payments make it much better.

Date of experience: April 6, 2025

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