Review summary

GRADE MOBILE receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

S
Fantastic service and great product

Order number : 203-6000648-9636300 Fantastic service and great product

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S
👍🏼good

Very good! 👍🏼 so useful! It helped me do all the things that I needed to do. My order number is: 206-9519003-9177138

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Great combination and very helpful

Great combination and very helpful

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N
My first purchase from Grade Mobile…

My first purchase from Grade Mobile (order id GM232610). This was an a good price on a refurbished iPhone 15 which was delivered very quickly and was in the condition described (Excellent). Very happy with the service received and a significant saving compared to buying new. I received a small gesture from Grade Mobile for providing a constructive review, but it was not conditional on being positive.

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All reviews

1,000 total • Write a review

Showing 691 - 700 of 996 reviews
c

Confident and satisfying

The process is so simple and the quiet are very reasonable that can’t be compared on the high streets or other buyers. I felt most comfortable with the app which identified every stage of the process and made me far more confident . It’s very reliable and I will deeply recommend over and over again.

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BF

Dropped the amount by £50 after receipt…

Dropped the amount by £50 after receipt for a well looked after phone. Disappointing.

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JW

Excellent Service

Excellent service. Good evaluation and communicate through every step with swift payment 232166

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CM

Very easy to understand instructions…

Very easy to understand instructions for receiving a valuation and especially for sending my phone off to be valued in the first place. Also, a really quick turn around to receive my valuation. Thank you.

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PO

Was very easy to apply online to sell…

Was very easy to apply online to sell my phone and received the postage packaging the next day all prepaid,so within 2 days i got the txt to say they had received my device. So communication was excellent The only reason ive not given 5 stars is because i was a bit put off by the low offer i first received after the initial approx offer. But when i declined i was able to put a price i would accept,which was approved and was in my bank account 2 days later. So all in all very efficient service that i would use again Thank you

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AK

Super fast payment

Super fast payment. Thanks Order Number: 232024

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W

Order no #231560 Its was a very good…

Order no #231560 Its was a very good bye experience with grade mobile got payment on time thankyou grade mobile

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M

I really wish I could give higher

I really wish I could give higher, I know there was a bank holiday but they had my phone the Thursday and I didn’t get paid until the next Thursday and they paid me £7 short! Trying to get it seems so hard so personally probably wouldn’t use them again as I’ve found other companies pay much quicker. GMB231853 My order.

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AB

Good order experience 232545

Great fast experience with the valuation met

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HK

I recycled an iPhone 14 Pro Max 128GB…

I recycled an iPhone 14 Pro Max 128GB in Deep Purple and despite my worries everything was sorted out quickly and efficiently. I was offered an extra £5 on top of the valuation previously given, and any concerns I had during the process were responded to within the hour via email. A very seamless process and perhaps one of the best experiences I’ve had using a phone recycling company to date. Order Number: 232503

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