Review summary

GRADE MOBILE receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

S
Fantastic service and great product

Order number : 203-6000648-9636300 Fantastic service and great product

S
👍🏼good

Very good! 👍🏼 so useful! It helped me do all the things that I needed to do. My order number is: 206-9519003-9177138

Great combination and very helpful

Great combination and very helpful

N
My first purchase from Grade Mobile…

My first purchase from Grade Mobile (order id GM232610). This was an a good price on a refurbished iPhone 15 which was delivered very quickly and was in the condition described (Excellent). Very happy with the service received and a significant saving compared to buying new. I received a small gesture from Grade Mobile for providing a constructive review, but it was not conditional on being positive.

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All reviews

1,000 total • Write a review

Showing 121 - 130 of 996 reviews
BH

B H

US

5 out of 5 stars

Traded in my old mobile

Traded in my old mobile and this was a very straightforward process from start to finish. I was informed throughout the process on the progress of my return.

Date of experience: July 8, 2025

J
5 out of 5 stars

Super fast delivery and great value for money

I discovered Grade Mobile through Instagram, where I saw many positive comments about the company. When a friend of mine wanted to buy a phone, I recommended this store based on what I had seen. We placed the order in June, and to our surprise, the phone arrived on the 1st of July. We were impressed by the fast delivery, the good quality of the phone, and the very affordable prices. Everything came exactly as expected and the device works perfectly. It's great to find a company that delivers on its promises. I’m giving 4 stars only because this was our first purchase, and we’d like to see how the product performs in the long run but so far, we’re very satisfied.

Date of experience: July 8, 2025

M
5 out of 5 stars

My experience with Grademobile from 242584

The quality of service that I received was extremely efficient. The package I got to send my phone in arrived quickly and was easy to use. Everything happened in just a few days. My order number is 242584

Date of experience: July 8, 2025

JK
5 out of 5 stars

The service was good

The service was good

Date of experience: July 8, 2025

KB
1 out of 5 stars

BEWARE OF THIS COMPANY!

BEWARE OF THIS COMPANY! Do not sell your mobile to this company. Online I was offered £175 for my mobile then when I went through and agreed to send my phone off the emails used the wording "UP TO £175". My phone was in very good condition visually and I know the battery health was good. I was sent the 'wrong report' offering me £11 for my phone. They then emailed me to say it was a mistake and they'd cancelled it. They then offered me £95 - I may as well have sold the phone myself. Not only that, because they sent me a wrong quote, the portal doesn't show up with my new quote to reject it. If you don't reject it within 48 hours they will just go ahead with it - so I fully believe that it's been made difficult for me to reject this offer on purpose. Absolutely disgraceful.

Date of experience: July 8, 2025

MR
5 out of 5 stars

Great experience

Great experience, easy to look for what you want with clear description provided. Good service. The phone comes in a beautiful new box and in great condition. I gifted it to my son and he loved it. Highly recommend.

Date of experience: July 8, 2025

mv
5 out of 5 stars

Brilliant have bought two phones and…

Brilliant have bought two phones and really happy

Date of experience: July 8, 2025

МБ
3 out of 5 stars

Microphone

On the phone, the speaker in applications records audio with noise, including the standard voice recorder, telegram, WhatsApp, Tik Tok and Viber; when shooting video through the standard application "photo" - the sound is recorded well... it was from the very beginning when I received this phone; unfortunately, I do not have the opportunity to send it for warranty repair because it is my working tool, and I cannot be without it for weeks... and have to use what I have

Date of experience: July 8, 2025

J
5 out of 5 stars

Excellent Quality, Fast Delivery & Great Support

I ordered the Apple Watch Series 6 (renewed) — Order No. 206-8465900-9167544 — and I’m very pleased with the purchase. The watch arrived in excellent condition, exactly as described, and looks and functions like new. Delivery was fast, and the customer service was very helpful and responsive when I had a quick question. It’s clear they care about providing a good experience. Highly recommended if you're considering a renewed Apple Watch.

Date of experience: July 7, 2025

MD
5 out of 5 stars

Good range of watches at competitive…

Good range of watches at competitive price. Speedy delivery. Excellent customer service Order GM227243

Date of experience: July 7, 2025

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