Couldn’t fault the service
Couldn’t fault the service. Straight forward to order & delivered with zero issue.
4.5
Excellent
182 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
GPH Builders Merchants Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Great service
Great service, good prices, prompt delivery.
Great experience
Products very competitively priced and delivered on time.
They were spot on delivery
They were spot on delivery
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
gph.uk.com
All reviews
182 total • Write a review
Showing 151 - 160 of 178 reviews
db
After close account
I’ve had a good relationship at gph until now Your always low on stock Went to take delivery but they had a big wagon in the way asked if the drive could move forward a couple of feet as there was two vans with trailers try to get materials the response was no you can wait Next over limit on stop no probs paid sum money then still told there was a problem Then asked too up monthly exp up Then got a phone call saying why I haven’t submitted my accounts which has nothing to do with my personal business Then said if I don’t do it I’ll be stopped yet again I’m not a big business but I do pass on too gph to my customers who spend money with them Got to the stage now it’s effecting my business and I’m going to have use somebody else Must admit didn’t see this coming from these guys My response is you’ve stopped me using you so I’ve stopped paying you I’m also sick of being spoken down to by accounts dept From now on any customer ask me who you use for supplies I know what my response will be Feel let down all I’m trying to do is get value for money for my business and customers but there blocking me so time to move on thanks
Date of experience: May 22, 2023
BS
Good service and prices
We had looked around at prices of a couple of products to compare with yours and find that you are still very competitive and having used your delivery service before that has swayed our decision to make our purchase with you again. Thanks!
Date of experience: May 22, 2023
MM
Always use local company
I usually use the Ellon branch. Staff are very friendly and well stocked with goods. Prices are really competitive. If they haven’t got what you require they will source it to you. Good local company.
Date of experience: May 19, 2023
M
Mike
US
Great company to deal with!
We have used GPH for about two years now, both in branch (westhill) and online delivery. Can’t praise them enough, staff are always friendly and helpful especially Ryan at the westhill counter who will help with any queries you have & is super knowledgeable. Delivery is always when they say it will be and the drivers are again friendly and helpful. Price wise we find the products we order to be on a par or cheaper than the big DIY chains and the quality of timber for example is far superior!!
Date of experience: May 19, 2023
GM
order not processed until I phoned to…
order not processed until I phoned to check on progress 4 days after placing order.
Date of experience: May 5, 2023
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.