Efficient and friendly customer service…
Efficient and friendly customer service experience from Amy.

GoTranscript receives mixed feedback from its users, highlighting both commendable aspects and significant frustrations. Many reviewers praise the service for being beginner-friendly, fast, and providing excellent transcription quality, with some noting the helpfulness of the editors in improving their work. However, a substantial number of customers express dissatisfaction, particularly regarding the clarity of guidelines and the difficulty of passing the transcription tests. Complaints about poor customer service and inaccuracies in transcripts are also prevalent, with some users feeling that their time and effort are wasted due to unfulfilled hiring promises. While some find the service to be professional and efficient, others warn potential users about the challenges they may face.
3 months ago
Great company and beginner-friendly. Editors provide feedback needed for me to improve my work.
3 months ago
The best transcript company I ave worked with. Excellent work.
3 months ago
I was interested in working with GoTranscript as a Somali transcriber. Upon reviewing their guidelines, I noticed that some assignments require including profanity and offensive language. I reached ou... See more
3 months ago
waxad halkan ka helin barnaamijyo ku xiisa galiya
Efficient and friendly customer service experience from Amy.
totally worthless.. waste of time and money and says we hire transcribers and after signing up says we are not hiring transcribers right now .. they use the emails of people for email marketing.. a big scam
Por el momento no contratan a nadie.
My experience in GoTranscript has been great, the diversity of work uploaded has been also great and it has made me gain more experience on transcription. It is really worth the experience and wish to learn more from it.
It's very helpful and amazing as well.
Fast, efficient and accurate. GoTranscript is where my organization now goes for all of its transcription needs.
O app é ótimo!! Fiquei bastante feliz com esse aplicativo
Very fast and responsive overall a great experience!!
Needed a 2.5-hour video captioned in a pinch, and not only did GoTranscript do it within the promised day, but I was able to answer all my last-minute questions with their 24/7 online chat before purchasing. I also appreciate the comment section in the upload as I was able to add a link to resources (the original video, not just the mp3, and the script) to help ensure captioning accuracy.
What went wrong this time? How can this Company improve? Remember to be honest, helpful and constructive
Muito bom paticipa
The transcripts were reasonably priced and fast, but only about 95 % accurate. Some sentences were left out altogether. Had to have done by professional transcriber to use in court.
Great service ! Very profissional, fast and everything online .
The transcription services was fantastic!
They are quick. Much appreciated. A good bargain if you need a quick transcription for your project.
I am amazed at how quick and effective the staff were. 100% recommended for international students who seek to translate their documentation.
Professionally done and quite accurate. I will continue to use this service. A great editing tool to correct the unintelligible recording.
I appreciate all the work and time that went into this, but the amount of typos/grammatical errors is pretty ridiculous. I can't help but notice the transcriber is not a native English speaker. Also, the speaker's name is often incorrect. I'm finding myself having to go line-by-line to correct all the errors. The point of outsourcing was to not have to take this sort of time.
Not working English 3rd claas not working fake fake fake fake
good service
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GoTranscript is a leading provider of human-generated transcription services, offering solutions in over 140 languages. The company specializes in delivering accurate transcription, captions, subtitles, video descriptions, and audio and text translation. With a commitment to quality, GoTranscript boasts a 99.4% accuracy rate, verified by Precisa QMS. Their services cater to a diverse clientele, including government agencies, educational institutions, medical organizations, legal firms, and market research companies. Founded in 2005, GoTranscript prides itself on its team of professional transcribers and editors who ensure that each project is handled with care and expertise. The company's offerings are designed to meet the needs of various sectors, providing flexible billing options and compliance with security standards such as HIPAA and NDA. By focusing on human-crafted language solutions, GoTranscript positions itself as a reliable partner for clients seeking high-quality transcription services.
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