Gorilla Vapes receives a mix of feedback from customers, with many praising the fast service and quality of products. Reviewers frequently highlight the excellent customer service, noting that the staff is accommodating and responsive, even during challenging times like the pandemic. However, there are significant complaints regarding product quality and fulfillment issues. Many customers express frustration over receiving incorrect items, such as the wrong coils, and report problems with product functionality, including defective vape devices and poor selection. Additionally, some customers mention high prices and a lack of transparency regarding product descriptions. Overall, while Gorilla Vapes has a strong base of satisfied customers, the recurring issues with product quality and service lead to a mixed sentiment.
Over a year ago
I am disabled and sent my friend to pick up my things . She charged half and the other half cash The guy gave her a charge receipt and wouldn't give her a receipt for the cash! He handed her another... See more
Over a year ago
This place has a horrible selection and they are overpriced. Their products are not claimed to be how they are advertised and the employee even admitted that himself. Do not shop here they are crooks.
Over a year ago
Won't ship a dry herb vape to where I live, no explanation of why but I got extremely worried they only stated this after entering all of my information as well as my card info. Am even more worried n... See more
I got some great Smok Rebuildable tanks at a great price at GorillaVapes. The price was rock bottom and the quality was top notch. Gorilla Vapes is now my goto site when I need vape products.
Best vape juice supplier I have ever dealt with. Their custom flavors are awesome, and equally (if not more) important, CONSISTENT in their quality.
Didn't really speak with anyone as far as customer service, my order was done completely online and I had no problems there. The only problem is I haven't received my item and it's been almost two weeks.
Gorilla Vapes provides EXCELLENT service, Over the years as customer service in general everywhere has declined I do not really expect much from companies said it was extra nice to deal with a company like Gorilla Vapes. They have called me if there was an anything that needed clarification and really follow up and through on their order. Great service - great products and I will absolutely order again from them
Great site quick shipping.
Super fast shipments..
Vape kit came quick for free shipping! Can't beat the price either!
Tried the strawberry cheesecake today after letting it steep for almost a week and it barely tasted like anything. Same thing with the blueberry cotton candy! The cotton candy was harsh, almost like it was a 6 nic or higher. Overall both juices had little flavor. Doubt I will purchase from you guys again.
So disappointed. I have been going to the Gorilla Vapes in East Brunswick for ages. love the staff and the product is exceptional. I have recently relocated to California and placed my first order online for my ejuice and my coils. It doesn't taste the same at all and is turning nearly black almost immediately. So bummed.
Amazing delivery time and courteous representatives.
I definitely would recommend getting the juice!! I order online all the time, I never had an issue always on time.
Fast shipping, Reliable products
They ship quickly and answer email within 24 hours. I had an issue with my battery and they sent me a replacement quickly. Great service. I will purchase from them again. They have good customer service, I approve!
Service was great. Very attentive.
You all are amazing, fast survive easy to navigate the website, A+company and products I love everything I’ve gotten and at a good price
Super fast shipping. Ordered Thursday afternoon and received by Saturday great company.
My experience with this company has been awesome.
Fast and easy service great flavors too! 👍👍👍
Honestly great it was fast and reliable. Too bad I chose the wrong juice is all
Have used Gorilla Vapes for last 4 yrs, even after I moved out of NJ. Great juices and products. My favorite is the house special "Batman". Now if only they would open a store in Central (Dover) or Southern Delaware (Lewes or Rehoboth Beach).
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Gorilla Vapes is an online retailer specializing in vaping products and accessories. The company offers a wide range of items, including e-liquids, vape devices, and replacement parts, catering to both novice and experienced vapers. By providing a diverse selection of brands and products, Gorilla Vapes aims to meet the varying preferences and needs of its customers. Targeting individuals seeking alternatives to traditional smoking, Gorilla Vapes serves a growing market of health-conscious consumers interested in vaping. The company's website, www.gorillavapes.com, facilitates easy browsing and purchasing, ensuring a user-friendly experience for customers looking to explore the latest in vaping technology and flavors.
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