Giga Tires Reviews

Purchased tire on September 28, 2024, and received confirmation email the same day via e-mail. Two days later, on September 30, 2024, Giga sent a cancellation email, canceling my order---without my consent or approval. Despite calling four times and waiting on hold about 30 minutes per call, customer service never picked up, so I decided to send an email---responding back to the cancellation email they had sent, stating, "Hello I never authorized the cancellation of this order---which was canceled without my consent---after it had already been confirmed via email. Please reverse or re-process the order at the same price, or call me to complete the same. Thx, Brandon Giga responded the same day, stating, "Thank you for reaching out. We are very sorry we had to cancel your order. Unfortunately, we are sold out of that tire at that price! I would like to offer you a coupon. The coupon is for 5% off your next order. Please use coupon code: XXXX-XXXX-XXXX." I responded back the next day, stating, "Hello, Once I placed the order, a contract was formed between myself and Giga-Tires. I then received a confirmation email, memorializing and confirming the contract. Once a contract is formed---and confirmed---one party to the contract would not be permitted to unilaterally back out, or amend the contract. Otherwise, it would be a breach of contract. Please forward or consult with Giga's legal department to remedy this. Thx, Brandon Giga has stopped responding, and is currently in breach of the contract, as described supra. **UPDATE** -- Despite Giga Tires request for me to reach out to find a solution, Giga has failed to respond once more --- even after I reached out as they requested in their review response below. It appears as though their response to my review, was nothing more than an attempt to create the appearance that they would resolve this issue in good faith. I'll now reach out again once more, and will update if Giga responds.

I have ordered from giga tires a few times. One for myself and a couple times for some friends. Always thought it was reasonable. This time I saw some decent tires with a great price. After shipping install tax and an added handling charge the $61.00 tires cost over 100.00 each. The handling charge was what pushed me over the edge. I ended up buying from Walmart without having to pay shipping or handling. Much better deal. Walmart was even cheaper on the install. Again if it wasn’t for the added handling charge I would have bought them. Because of this I will no linger be shopping with giga or recommending them.

tire are what I was looking for and was at a good price even with shipping.

Ordered tires easily on site for my specific car. Got a great price, delivered within 2 days of order being shipped. No hassle, easy peasy! Thanks Giga Tires!

Great price and extremely fast shipping. Definitely would buy from Giga tires again!!

Giga Tire is complete BS. They don’t reach out if there is any type of issue with your order. No type of updates at all. Order number is a random number that isnt affiliated with fedex which they ship through. Customer service SUCKS. 10/10 would not recommend, especially if you need to get in touch with CS. Unless you have 4 hours to wait on hold to speak with someone, don’t even bother.

Do not buy from these people! They listed tires on sale, tried for days to purchase but could not complete the sale. Called and emailed with no response for days! When I finally got some one, they basically said, too bad, so sad, but you can no longer purchase at the sale price! Absolutely the worst. I have contacted my state AG’s consumers protection department. Pure BS! Buy local!

Super fast delivery within 2 days as promised of a great tire procuct made by Nordman in the USA!

Random company I've never bought from before, you guys shipped it fast, kept me updated, great product as well. I drag race my 68 camaro but you had these front skinny tires the same size as the goodyear drag tire, but is usable on the street. A hard size to find, but you had it. I will spread the word of this tire to all of my race car friends!

This experience was significant because this company made it easy to search, order, and receive my tires. I found everything easy and my order was affordable.

The order came in quickly and the tires were the ones I ordered. That is all I can ask of an online vendor. Thank you!

Best price amongst all,very fast shipping,im in las vegas my tire came from cali,fresh tires ..mmm about 8 months old..what's not to like ...very happy

I’d honestly never heard of giga tires ( neither had the manager at Mr Tire where they were shipped for installation) until I found them by mistake while shopping tires on Amazon. The whole process was easy including local installation. The Yokohama avid ascend tires were literally half the price I could find them anywhere else including Walmart and Tire Rack. $655 for four Yokohama 19” tires including ,shipping, installation and taxes. Just an unbelievable price.

Great price. Second time buying tires, definitely will be buying more.

I purchased 4 tire 227/75/15 for my trailer. A local tire shop mounted them for me. After being on the trailer for a couple hours. Then trailer never moving and inch. 1 Tire exploded. Giga tire after requesting 1 photo denied a claim of a defective tire. The new tire was 1year 11 months old. The other tires were also around the same manufacturing date. The date on the tire was 3922.

Good price fast shipping easy to use website

Great Selection, easy checkout and fast delivery.

Terrible, too small and crowed. No help from employees with parking or access. If you don't have what they offer you in writing you have nothing. They will not honor any verbal offers once they have you in the store. Bait and switch and faulty memory of any previous conversations. Not what you would expect from a large franchise. Never had this type of experience other that 825 St. George Blvd. St. George, Utah