Mixed Feelings
I love the low rates Gexa offers, but I had an issue with my billing statement being incorrect. They resolved it quickly, but it left me feeling uneasy about their billing accuracy.
2 days ago
I switched to Gexa expecting good service, but when we had a recent power outage, their response was slow and unclear. I expected better communication during such times.
2 days ago
I switched to Gexa Energy because of their low rates. While I’m satisfied with my bill, I had to wait on hold for a long time when I needed assistance. They need to improve their customer service resp... See more
2 days ago
As a small business owner, I appreciate Gexa Energy's flexible plans. The online management tools are easy to use, making it simple to track usage and costs. Overall, a solid choice!
2 days ago
Gexa Energy has been my go-to energy provider for the past year. Their rates are competitive, and I've never experienced any outages. Highly recommend for anyone looking for stability!
I love the low rates Gexa offers, but I had an issue with my billing statement being incorrect. They resolved it quickly, but it left me feeling uneasy about their billing accuracy.
Signing up with Gexa Energy was a breeze. Their pricing was transparent, and I was able to set everything up online without any hassle. I appreciate the straightforward process!
I chose Gexa Energy based on recommendations, but I found their service lacking. The transition from my previous provider took longer than promised, which was frustrating.
I've had a pleasant experience with Gexa Energy for my home. The rates are great, and I appreciate the renewable energy options available!
Gexa Energy provides affordable plans that fit my budget perfectly. The efficiency of their service has made my life a lot easier. No complaints so far!
While I've enjoyed the affordable rates with Gexa, their website can be confusing at times. I had trouble finding my account details, but the rates make up for the hassle.
Gexa Energy is decent, but I've had some minor billing issues that took longer than expected to resolve. The rates are good, but consistent service would make them even better.
I've contacted Gexa's customer service a few times, and they've always been responsive and helpful. It's nice to know that a company values its customers!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Gexa Energy is a retail electricity provider that offers energy solutions to residential and commercial customers. The company provides various plans and services, including fixed-rate and variable-rate electricity options, as well as renewable energy choices. Gexa Energy operates primarily in deregulated energy markets, allowing customers to select their energy supplier.
This business has claimed their CrowdTrust profile and actively responds to reviews.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.
Gexa Energy receives a mix of feedback from its customers, reflecting both strengths and areas for improvement. Many reviewers praise the company's competitive rates and reliable service, highlighting the affordability and efficiency of their plans. Customers appreciate the transparent pricing and easy setup process, making it a popular choice for both residential and business needs. However, there are notable complaints regarding the company's response to outages, with some consumers expressing frustration over slow communication during power interruptions. Additionally, a few customers mention delays in customer service and billing issues, indicating that improvements in these areas could enhance the overall experience. Despite these concerns, the majority of feedback remains positive, showcasing Gexa Energy as a solid option for energy services.