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HomeBusiness ServicesGexa Energy Reviews

Gexa Energy Reviews

3.8333333333333335 out of 5 stars
3.8333333333333335 out of 5 stars
3.8
|Great|12 reviews

TrustScore

3.8
3.8333333333333335 out of 5 stars
Great
5 out of 5 stars
5
4 out of 5 stars
2
3 out of 5 stars
3
2 out of 5 stars
2
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

Donna Lopez
Donna LopezFeatured

2 days ago

2 out of 5 stars

Disappointed with Outage Response

I switched to Gexa expecting good service, but when we had a recent power outage, their response was slow and unclear. I expected better communication during such times.

Sandra Gonzalez
Sandra GonzalezFeatured

2 days ago

3 out of 5 stars

Good Rate, but Slow Customer Service

I switched to Gexa Energy because of their low rates. While I’m satisfied with my bill, I had to wait on hold for a long time when I needed assistance. They need to improve their customer service resp... See more

William Brown
William BrownFeatured

2 days ago

4 out of 5 stars

Great Value for Business

As a small business owner, I appreciate Gexa Energy's flexible plans. The online management tools are easy to use, making it simple to track usage and costs. Overall, a solid choice!

Daniel Thomas
Daniel ThomasFeatured

2 days ago

5 out of 5 stars

Reliable Service and Great Rates

Gexa Energy has been my go-to energy provider for the past year. Their rates are competitive, and I've never experienced any outages. Highly recommend for anyone looking for stability!

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Dorothy Thompson
Dorothy Thompson
1 reviews
2 days ago
3 out of 5 stars

Mixed Feelings

I love the low rates Gexa offers, but I had an issue with my billing statement being incorrect. They resolved it quickly, but it left me feeling uneasy about their billing accuracy.

Helpful?
Amanda Wilson
Amanda Wilson
1 reviews
2 days ago
5 out of 5 stars

Transparent Pricing and Easy Setup

Signing up with Gexa Energy was a breeze. Their pricing was transparent, and I was able to set everything up online without any hassle. I appreciate the straightforward process!

Helpful?
Nancy Miller
Nancy Miller
1 reviews
2 days ago
2 out of 5 stars

Not What I Expected

I chose Gexa Energy based on recommendations, but I found their service lacking. The transition from my previous provider took longer than promised, which was frustrating.

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Mary Taylor
Mary Taylor
1 reviews
2 days ago
5 out of 5 stars

Great for Residential Use

I've had a pleasant experience with Gexa Energy for my home. The rates are great, and I appreciate the renewable energy options available!

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Patricia Brown
Patricia Brown
1 reviews
2 days ago
5 out of 5 stars

Affordable and Efficient

Gexa Energy provides affordable plans that fit my budget perfectly. The efficiency of their service has made my life a lot easier. No complaints so far!

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Matthew Lopez
Matthew Lopez
1 reviews
2 days ago
3 out of 5 stars

Some Good, Some Bad

While I've enjoyed the affordable rates with Gexa, their website can be confusing at times. I had trouble finding my account details, but the rates make up for the hassle.

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Kenneth Moore
Kenneth Moore
1 reviews
2 days ago
4 out of 5 stars

Decent Service, but Could Improve

Gexa Energy is decent, but I've had some minor billing issues that took longer than expected to resolve. The rates are good, but consistent service would make them even better.

Helpful?

TrustPilot Scam Exposed

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John Thompson
John Thompson
1 reviews
2 days ago
5 out of 5 stars

Exceptional Customer Care

I've contacted Gexa's customer service a few times, and they've always been responsive and helpful. It's nice to know that a company values its customers!

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Frequently asked questions for Gexa Energy

The CrowdTrust Experience⭐

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About Gexa Energy

Gexa Energy is a retail electricity provider that offers energy solutions to residential and commercial customers. The company provides various plans and services, including fixed-rate and variable-rate electricity options, as well as renewable energy choices. Gexa Energy operates primarily in deregulated energy markets, allowing customers to select their energy supplier.

Company information

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Category

Business Services

Review summary

Gexa Energy receives a mix of feedback from its customers, reflecting both strengths and areas for improvement. Many reviewers praise the company's competitive rates and reliable service, highlighting the affordability and efficiency of their plans. Customers appreciate the transparent pricing and easy setup process, making it a popular choice for both residential and business needs. However, there are notable complaints regarding the company's response to outages, with some consumers expressing frustration over slow communication during power interruptions. Additionally, a few customers mention delays in customer service and billing issues, indicating that improvements in these areas could enhance the overall experience. Despite these concerns, the majority of feedback remains positive, showcasing Gexa Energy as a solid option for energy services.

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Based on reviews, created with AI