Review summary

get eSIM travel has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

As a first time esim user i found that…

As a first time esim user i found that getsim esim services are very fast and very reliable to use. Thank you

Easy to use and zero problems during…

Easy to use and zero problems during use.

It's not working and I get no help

It's not working and I get no help. Phone supports esim and esim always shown as not activated. No support and no advise. Losing 30$.

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All reviews

1,000 total • Write a review

Showing 61 - 70 of 996 reviews
OB
5 out of 5 stars

I had use in Canada

I had use in Canada. Very useful, and cheaper then if purchase lical card.

Date of experience: May 22, 2025

VM
4 out of 5 stars

Excellent service!

Excellent service!

Date of experience: May 21, 2025

EM
3 out of 5 stars

It didn’t work for me but got my money back

It just plain doesn’t work whatsoever. The 24h assistance is actually a robot asking you obvious questions and not fixing your problem. I regret spending money on it and wound up buying one that works at the destination. Edited: I changed from 1-star to 3-star because they reimbursed my money back not many questions asked.

Date of experience: May 20, 2025

A

Al

US

5 out of 5 stars

Super easy and great coverage

Super easy to add the eSIM to iPhone and we had great signal the whole time across Brazil. Would recommend

Date of experience: May 19, 2025

AN
5 out of 5 stars

No issue with coverage

No issue with coverage. Fast internet. Easy installment. Enjoyable

Date of experience: May 19, 2025

IP
1 out of 5 stars

I buy this esim for the Republic…

I buy this esim for the Republic Dominicane and I activye the card but didnt work with the provider in Dominicane so was useless I loss the money. I dont recomand this esim.

Date of experience: May 19, 2025

E
5 out of 5 stars

It is an easy to use and you can access…

It is an easy to use and you can access it anywhere. I am a seafarer and e-sim is very important for me. This made my life easier to connect with my loved ones. Thank you very much

Date of experience: May 11, 2025

C
1 out of 5 stars

Purchase at your peril.

Felt completely ripped off. When I emailed them with my issue I was mocked. I mistakenly bought Sims for the USA when I should’ve bought them for Croatia. Customer service suggest I find someone who is travelling to America and sell them the Sims at discounted price 🙁. It would be funny if it wasn’t so bad Would never use them again.

Date of experience: May 6, 2025

CO
1 out of 5 stars

Pure Scam

Bought a eSim yesterday, impossible to scan the QR code (i tried with 3 différents phone), I have no SM-DP adress and code in my confirmation email to install manually. I’ve tried to contact them by email, but the email is not valid and they don’t have a phone number! This is a pure Scam.

Date of experience: May 6, 2025

AA
4 out of 5 stars

Once it started working it was great

Once it started working it was great. For some reason it took a while (few hours) once we landed for the esim to start working which created some inconveniences, but once it started working it was perfect.

Date of experience: May 3, 2025

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