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HomeHome & GardenGB DIY Store Reviews
GB DIY Store logo

GB DIY Store Reviews

4.933333333333334 out of 5 stars
4.933333333333334 out of 5 stars
4.9
|Excellent|60 reviews

Last reviewed 2 months ago

TrustScore

4.9
4.933333333333334 out of 5 stars
Excellent
5 out of 5 stars
58
4 out of 5 stars
1
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
0
60 reviews in total

Review summary

GB DIY Store receives overwhelmingly positive feedback from customers, highlighting excellent service and high-quality products. Reviewers frequently commend the store for its quick delivery and reasonable prices, with many noting the ease of finding items on the website. The customer service is particularly praised, with instances of prompt responses to queries and helpful staff who assist in identifying the right products. However, a small number of reviews mention difficulties in reaching customer service by phone, indicating that some customers experience challenges when trying to get answers. Despite this minor complaint, the overall sentiment remains highly favorable, with many expressing a strong willingness to recommend the store. Overall, GB DIY Store is viewed as a fantastic option for home and garden needs.

✨
Based on reviews, created with AI

See what reviewers are saying

Luca Adrian
Luca AdrianFeatured

2 months ago

5 out of 5 stars

Excellent service

Excellent service

Andrew T
Andrew TFeatured

2 months ago

5 out of 5 stars

This really is a fantastic store

This really is a fantastic store. I had a couple of problems (neither their fault) and they helped me immediately and were highly professional and patient. I really can't praise them highly enough.

Keith Warren
Keith WarrenFeatured

2 months ago

5 out of 5 stars

the door handles were perfect easy to…

the door handles were perfect easy to fit looks like they belong

wayne shannon
wayne shannonFeatured

2 months ago

5 out of 5 stars

Really good quality

Really good quality Easy to find Had everything you needed on this site Great prices Would definitely recommend 👌

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Luca Adrian
Luca Adrian
1 reviews•New Reviewer
Featured
2 months ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
Andrew T
Andrew T
1 reviews•New Reviewer
Featured
2 months ago
5 out of 5 stars

This really is a fantastic store

This really is a fantastic store. I had a couple of problems (neither their fault) and they helped me immediately and were highly professional and patient. I really can't praise them highly enough.

Helpful?
Keith Warren
Keith Warren
1 reviews•New Reviewer
Featured
2 months ago
5 out of 5 stars

the door handles were perfect easy to…

the door handles were perfect easy to fit looks like they belong

Helpful?
wayne shannon
wayne shannon
1 reviews•New Reviewer
Featured
2 months ago
5 out of 5 stars

Really good quality

Really good quality Easy to find Had everything you needed on this site Great prices Would definitely recommend 👌

Helpful?
Mr Evans
Mr Evans
1 reviews•New Reviewer
2 months ago
5 out of 5 stars

Excellent customer service

Good quality products, reasonable prices, excellent customer service.

Helpful?
Arthur Murrell
Arthur Murrell
1 reviews•New Reviewer
2 months ago
5 out of 5 stars

Good selection

Good selection, easy options, quick delivery and quality product. Easily fitted as replacement.

Helpful?
JBrown
JBrown
1 reviews•New Reviewer
2 months ago
5 out of 5 stars

Fantastic company

Fantastic website with much needed instructions and diagrams for me (66 year old lady) on how to order the correct PVC door handle replacement. Great prices with product options. Order arrived the next day! Product fit was perfect! Very impressed customer with GB DIY Store. Highly recommend.

Helpful?

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Andrew Kebbell
Andrew Kebbell
1 reviews•New Reviewer
3 months ago
5 out of 5 stars

Exceptional service

48 hours from query to resolution. Sent an email on Thursday at 1:30pm asking if they could identify a door lock part required. I Received a reply within 30 minutes asking for some photos, and sent photos of the part at 2pm. Received a reply within 10 minutes with a link to the part on their website. Ordered by 2:30 and delivered by Royal Mail 2pm Saturday. Door lock repaired by 3pm.

Helpful?
Richard Cordell
Richard Cordell
1 reviews•New Reviewer
3 months ago
5 out of 5 stars

Had the awful experience of the sliding…

Had the awful experience of the sliding lock gearbox go on my front door and in today’s world can’t have a swing front door ! Tried all the usual high St suppliers and no luck,on the internet for ages found plenty much more expensive which wasn’t my worry just needed urgently ….suddenly GB DIY pops up ! Cheaper than anybody delivery next day by 10am …and it came ! Top Company GB DIY Store 👍

Helpful?
Dave Wright
Dave Wright
1 reviews•New Reviewer
3 months ago
5 out of 5 stars

Great service

Great prices, clear information, in-depth diagrams showing critical sizes, Quick delivery Everything one could want Great, as always

Helpful?
Chilco
Chilco
1 reviews•New Reviewer
4 months ago
5 out of 5 stars

Good website

Good website which allowed me to find the product that I required. Quick delivery.

Helpful?
James Hickman
James Hickman
1 reviews•New Reviewer
4 months ago
5 out of 5 stars

Excellent help on the telephone to…

Excellent help on the telephone to identify the product I needed, very good price, excellent packing and delivery time.

Helpful?
Mr Peace
Mr Peace
1 reviews•New Reviewer
4 months ago
5 out of 5 stars

Useful guides to identify correct…

Useful guides to identify correct product. Prompt delivery and good price!

Helpful?
Mr Eddie  Kelly
Mr Eddie Kelly
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

Good fast service with no ridicules…

Good fast service with no ridicules charges to send to Northern Ireland

Helpful?
Bryan Reeves
Bryan Reeves
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

Product as described

Product as described Fast delivery at a good price

Helpful?
Jane Ridley
Jane Ridley
1 reviews•New Reviewer
6 months ago
5 out of 5 stars

Ordered wrong item online

Ordered wrong item online, my fault. Took door gearbox back as only half hour drive and the man was extremely polite and helpful. We did take the original for comparison and he quickly identified the correct one we needed. Immediate refund and new item purchased. Really good customer service and would definitely recommend

Helpful?
Rennie Clegg
Rennie Clegg
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

Good quality goods

Good quality goods, fast delivery, great on pricing

Helpful?
Inderjit Singh
Inderjit Singh
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

Very good customer service and…

Very good customer service and reasonable price on good quality products. will use again

Helpful?
Roy.
Roy.
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

Very happy

Good quality. Good price. I saved a bundle by doing it myself, too

Helpful?
Derek Lloyd
Derek Lloyd
1 reviews•New Reviewer
7 months ago
5 out of 5 stars

The website has good information for selecting the items required

The diagrams with measurements on there website helped selection to be easier as the frames i was repairing are greater than 20 years old

Helpful?
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About GB DIY Store

GB DIY Store is a leading supplier of uPVC window and door repair parts, catering to both DIY enthusiasts and homeowners. The company offers a comprehensive range of over 2,500 high-quality replacement parts, including window handles, door handles, rubber gasket seals, door lock gearboxes, and cylinders. With a focus on reliability and durability, GB DIY Store sources its products exclusively from trusted manufacturers such as Yale, Versa, and Lockmaster. The company is dedicated to providing exceptional customer service and expert advice, ensuring that customers find the right uPVC spares for their specific repair needs. With same-day dispatch on orders placed before 3 PM, GB DIY Store prioritizes efficiency and convenience for its customers. By browsing their online store at gbdiystore.com, users can access a wide selection of uPVC parts to maintain and enhance the functionality of their windows and doors.

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Category

Home & Garden

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