Great service from a polite and respectful young engineer
Tyler was professional and respectful of our home and a credit to your comp company
Would fully recommend them
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'.
After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leak... See more
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
Everyone at Gair gas is amazing.
They are helpful ,polite and always fix any problem efficiently and expertly.
I’m so glad that I am with them , I would recommend them to anyone.
They actually support charities too . So good on two levels at their job and in the world.They are the real deal .
Caterina Lovatt
We have been with Gair Home for years and they have always gone above and beyond to fix the issue's. Rich was very polite and even come back the next day to fix more issues that that arisen. Would always recommend them
Happy, smiling Kieran arrived on time & straightaway start to change the under guarantee push-plug in the cloakroom sink. It didn't take very long, and the replacement looks good! He also put the toilet seat lid back on that my Granddaughter had managed to 'separate', without me asking! So an excellent result, & definitely service with a smile! 😊
Friendly and reliable staff. We had a Quooker hot/cold water tap fitted, Clear instructions of how to use were given and not just handed the manual.
Efficient staff from original consultation to the fitting.
Would definitely recommend Gair and if needed will not hesitate to use again.
I cannot fault Gair Gas on their service. Always happy to attend, even on small jobs, as mine was. Quick response. The engineers are always very helpful in answering your questions to help you understand your equipment.
I incorrectly thought I could change a defective light switch. This proved substantially more complicated than I had hoped. I contacted Gair who now offer electrical services. Tom came out and fitted in total 7 new switches. He was on time, polite, tidy and extremely competent. This is an excellent service provided by a local company and I highly recommend Gair for any electrical issues you may have in your home.
I contacted Gair following a recommendation and they responded quickly. They managed to install a new boiler very quickly and I was impressed with the quick response. Very happy with the service and I will continue to use them.
Zack arrived in good time. He got on with the job of replacing our bathroom light with an LED light with shade.
Zack left our house tidy and made sure l was happy with the new light.
Having had the problem diagnosed and part ordered at the end of last week, Isaac and his colleague came to fit the new programmer today. They worked together efficiently and were very good about teaching me how to use the new programmer. They cleaned up perfectly when they finished and were easy to have around … friendly and very personable. Thank you!
The communication from the office was excellent too!
Our boiler failed to start and a morning call to Gair Home Services had a very helpful and reassuring response, promising a visit from an engineer within 24 hours. In fact an engineer came later that morning and by early afternoon our boiler was up and running again.
This prompt and professional service reflects our experience of Gair over many years and they are a company which we thoroughly recommend.
Excellent service from getting a quote to installation.
From getting a quote which we accepted to getting the new combi boiler installed, Gair Home Services were excellent. They listened to what we were looking for and explained everything that needed to be done, everything was confirmed in writing and customer service could not be faulted. Sam and Tyler the two engineers who changed our combi boiler were both great. Friendly and polite and cleared up after the job was finished, Showed us all the controls, and how to set them up. Told us any problems we could phone for help/advice. Would highly recommend the company.
Most knowledgeable and competent gas engineer carried out the service and gave advice on how the controls should be properly adjusted. Identified that one thermostat required new batteries, and checked the settings on the remaining controls.
Really impressed with Gair Gas and 5* deserved! Moved into a new flat to find the boiler wasn't working and would need a replacement. Andy, who was lovely, arrived promptly, gave me a very competitive quote and within a week the boiler has been replaced. I felt very confident in their employees and everyone I spoke to was really friendly. I'll be staying with them for the future!
Thank you Andy for carrying out the annual service on my Mums boiler - prompt, efficient, tidy and courteous. Would definitely recommend your Company to family and friends.
Gair Home Services recently installed a new air source heat pump for us. It was a very easy process and we got exactly what we were looking for! Andy made sure we had looked at all of our options before going ahead and also installed some new radiators for us. We will definitely be using Gair again in the future when we get our underfloor heating installed. Thank you!
Prompt re-visit to sort out the faulty Hive thermostat
Our boiler service was done promptly and efficiently, however the Hive thermostat lost connection to the controller during the service. I only noticed this the next morning when we had no hot water. I was so pleased that Gair Gas arranged the technician to re-visit us as soon as possible that day and he reset the controllers to get them to communicate with the Hive thermostat again. Those thermostats seem to have many modes of failure.
Andy arrived early - no waiting around :) He worked, quietly and diligently. We soon had a working, serviced boiler once again. He proffered good advice on replacing old radiators, which we will follow in the spring. He was friendly and professional. Excellent.
The lad that serviced the boiler was extremely tidy, quiet and polite. He was so quiet and the boiler is in the old airing cupboard in the bedroom I thought he had gone to sleep on the bed! I went up to find him quietly beavering away. All in all well pleased with the job done. I hope we won’t see him for 12 month's.
Based on analysis of 6 reviews rated 1-2 stars for Gair Gas
Customer service6 mentions
“The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'ver...”
Payment issues3 mentions
“My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'”
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Gair Gas is a reputable home services provider based in Hampshire, specializing in a comprehensive range of services that include plumbing, heating, and electrical work. The company employs a team of fully qualified engineers who are dedicated to ensuring that homes operate efficiently and safely. Gair Gas is particularly well-versed in emergency home repairs, providing quick and professional solutions for a variety of household issues.
In addition to traditional home services, Gair Gas offers expertise in renewable energy solutions, such as air source heat pumps, solar PV installations, and electric vehicle (EV) chargers. This focus on modern, sustainable energy options positions the company to meet the growing demand for eco-friendly home upgrades. Gair Gas serves a diverse clientele, from homeowners seeking routine maintenance to those needing urgent repairs, ensuring reliability and quality across all services.
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Review summary
Gair Gas enjoys a stellar reputation among its customers, boasting an impressive average rating of 4.9 out of 5. Reviewers frequently commend the company's service quality, highlighting the professionalism and politeness of their engineers, such as Tyler, who is noted for being respectful and efficient. Many customers appreciate the reasonable pricing for plumbing repairs and the neatness of installations, particularly for boiler replacements and other services. However, a few critical reviews point to inconsistent service, with some customers expressing disappointment over unresolved issues and perceived poor workmanship on boiler repairs. Despite these isolated complaints, the overwhelming sentiment remains positive, with many long-time customers praising Gair Gas for their reliability and effective communication.
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