Simple and easy to understand
Simple and easy to understand

10 months ago
Easy on line booking. Hope i never need to use the policy.
10 months ago
Straightforward and easy to renew and the premium had gone down too!
10 months ago
I liked how you could see the premium change according to your answers. It was really easy to set up the insurance.
10 months ago
Brilliant online experience. Claiming may be a different proposition but I hope I never find out !
Simple and easy to understand
Excellent service
Easy peasy lemon squeezy
Very straight forward to set up and clear guidance on information required to commence the policy.
EASY AND FAST TO USE
Good service competitive price.
Nightmare to try and switch to direct debit monthly….. was going round in circles. This is a probate estate policy. And mums title was Mrs…. Yet they’ve done title as MR. Anyway, house is up for sale and we are nearing exchange-I know monthly dd cost more-but didn’t want to pay upfront for a year-if the property is for sale…
Very straightforward to add and remove items.
On receiving my policy documents I realised I had made some errors but it has been easy to amend them online.
Quick and easy renewal and wow it’s was actually cheaper than the previous year. That’s how it should be done rewarding loyalty to your customers. 👏🏻
reasonably fast
Very smooth
Very easy to set up
Quick easy helpful when needed
easy and clear website
Good value and level of cover was ideal for my needs
Site easy and straight forward to use. Thank you
Competitive price.
Quote process was a really different and a great experience. A competitive price for 5* Defacto cover.
Good price easy to follow quotation ,
Based on analysis of 11 reviews rated 1-2 stars for Frontier Home Insurance
“They also relied on incorrect dates in their rejection letter and threatened cancellation rather than addressing the...”
“I’ve had a very poor experience with this insurer”
“After this I wanted to cancel my Frontier insurance but they wouldn't give me a refund because I had made a claim”
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Frontier Home Insurance is a UK-based insurance provider specializing in home insurance solutions. The company offers a range of policies designed to protect homeowners against various risks, including property damage, theft, and liability claims. With a focus on comprehensive coverage options, Frontier Home Insurance aims to meet the diverse needs of homeowners seeking reliable financial protection for their properties. The target market for Frontier Home Insurance includes individuals and families looking for personalized insurance solutions that ensure peace of mind. By providing accessible online resources and a user-friendly platform, the company strives to simplify the insurance purchasing process for its customers. With a commitment to transparency and customer service, Frontier Home Insurance positions itself as a trusted option for homeowners seeking to secure their investments.
Reviewers consistently praise Frontier Home Insurance for its easy and straightforward online experience, highlighting the simplicity of setting up and renewing policies, as well as the competitive pricing. Many customers appreciate the intuitive interface that allows them to see premium changes based on their inputs, making the process feel efficient and user-friendly. However, some consumers express frustration over the lack of human support, with one former customer noting the difficulty in reaching a representative when needed. While the majority of feedback is overwhelmingly positive, the occasional mention of challenges with claims and policy details suggests that there may be areas for improvement. Overall, Frontier Home Insurance is well-regarded for its ease of use and affordability, despite some concerns about customer service accessibility.
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