10 months ago
Easy on line booking. Hope i never need to use the policy.
10 months ago
Straightforward and easy to renew and the premium had gone down too!
10 months ago
I liked how you could see the premium change according to your answers. It was really easy to set up the insurance.
10 months ago
Brilliant online experience. Claiming may be a different proposition but I hope I never find out !
Fairly easy to use but a couple of things concerning personal items was a little confusing. However details of the policy and documents were very quickly received by email. Other policies were much more expensive and slower to react
easy to use and understand interface
A smooth transfer between questions and answers. Clear instructions to the process. Quick response for the quote. Excellent service overall.
What stood out for me was the format of inputting my information to receive a quote, quite unlike other companies and far easier.
easy to follow prompts
Quick and easy
Very efficient service
No nonsense, easy to complete forms and easily legible documentation.
Good website, easy to use, good price with a discount this year which is unusual but how it should be as I did not claim
Excellent easy online process Very easy to understand
Good price and easy to renew, many thanks
Renewal. Price OK. Uncomplicated, on line, quick and easy.
Site seems to work well.
Quick. Easy
EASY TO RENEW
simple process to set up!
Competitive quote
Easy to use website, good cover especially in that we are in a flood risk area.
Easy to renew policy
Easy to complete, clear process, good price
Based on analysis of 11 reviews rated 1-2 stars for Frontier Home Insurance
“They also relied on incorrect dates in their rejection letter and threatened cancellation rather than addressing the...”
“I’ve had a very poor experience with this insurer”
“After this I wanted to cancel my Frontier insurance but they wouldn't give me a refund because I had made a claim”
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Frontier Home Insurance is a UK-based insurance provider specializing in home insurance solutions. The company offers a range of policies designed to protect homeowners against various risks, including property damage, theft, and liability claims. With a focus on comprehensive coverage options, Frontier Home Insurance aims to meet the diverse needs of homeowners seeking reliable financial protection for their properties. The target market for Frontier Home Insurance includes individuals and families looking for personalized insurance solutions that ensure peace of mind. By providing accessible online resources and a user-friendly platform, the company strives to simplify the insurance purchasing process for its customers. With a commitment to transparency and customer service, Frontier Home Insurance positions itself as a trusted option for homeowners seeking to secure their investments.
Reviewers consistently praise Frontier Home Insurance for its easy and straightforward online experience, highlighting the simplicity of setting up and renewing policies, as well as the competitive pricing. Many customers appreciate the intuitive interface that allows them to see premium changes based on their inputs, making the process feel efficient and user-friendly. However, some consumers express frustration over the lack of human support, with one former customer noting the difficulty in reaching a representative when needed. While the majority of feedback is overwhelmingly positive, the occasional mention of challenges with claims and policy details suggests that there may be areas for improvement. Overall, Frontier Home Insurance is well-regarded for its ease of use and affordability, despite some concerns about customer service accessibility.
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