All good very happy
All good very happy. No call centre but website works well and they get back to you on email very fast

10 months ago
Easy on line booking. Hope i never need to use the policy.
10 months ago
Straightforward and easy to renew and the premium had gone down too!
10 months ago
I liked how you could see the premium change according to your answers. It was really easy to set up the insurance.
10 months ago
Brilliant online experience. Claiming may be a different proposition but I hope I never find out !
All good very happy. No call centre but website works well and they get back to you on email very fast
Easy amendment
Easy to update information without charge and actually with a refund due!!
Very easy to use
Quick easy process
Competitive price. Form on internet easy to understand and complete. Been with them previously and had no problems.
It should be a more efficent
Simple process to follow to update details and renew policy.
Kept my policy and details secure and was easy to have a renewal and comparative quote without lots of form filling. Thank you!
Very quick and simple to set up!
Great service, easy to use highly recomend
No fuss, no problems.
clear instructions and good cover
Very competitive quote especially on renewal & easy to naigate & set up renewal online on website so very happy !!
Very easy website, clear terms & details. Good value for price.
Prompt, clear advice.
Easy to use. Easy to renew. And cheaper than last time. (Although the real test will be if or when I have to make a claim.)
Impossible to be able to talk to someone.No helpline found although this was mentioned as available.
It was easy and clear to apply and set up
Quick and simple !
Based on analysis of 11 reviews rated 1-2 stars for Frontier Home Insurance
“They also relied on incorrect dates in their rejection letter and threatened cancellation rather than addressing the...”
“I’ve had a very poor experience with this insurer”
“After this I wanted to cancel my Frontier insurance but they wouldn't give me a refund because I had made a claim”
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Frontier Home Insurance is a UK-based insurance provider specializing in home insurance solutions. The company offers a range of policies designed to protect homeowners against various risks, including property damage, theft, and liability claims. With a focus on comprehensive coverage options, Frontier Home Insurance aims to meet the diverse needs of homeowners seeking reliable financial protection for their properties. The target market for Frontier Home Insurance includes individuals and families looking for personalized insurance solutions that ensure peace of mind. By providing accessible online resources and a user-friendly platform, the company strives to simplify the insurance purchasing process for its customers. With a commitment to transparency and customer service, Frontier Home Insurance positions itself as a trusted option for homeowners seeking to secure their investments.
Reviewers consistently praise Frontier Home Insurance for its easy and straightforward online experience, highlighting the simplicity of setting up and renewing policies, as well as the competitive pricing. Many customers appreciate the intuitive interface that allows them to see premium changes based on their inputs, making the process feel efficient and user-friendly. However, some consumers express frustration over the lack of human support, with one former customer noting the difficulty in reaching a representative when needed. While the majority of feedback is overwhelmingly positive, the occasional mention of challenges with claims and policy details suggests that there may be areas for improvement. Overall, Frontier Home Insurance is well-regarded for its ease of use and affordability, despite some concerns about customer service accessibility.
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