Great service
Great service from the team and importantly a great stable bespoke Broadband service. Personal service too. Would highly recommend

Last reviewed 10 months ago
10 months ago
Real people with understanding and prompt action when required. I have received excellent service from this company.
10 months ago
It all seemed to go smoothly, but it was not clear from your (to me) ambiguous response whether or not I had done what was required.
10 months ago
We had internet starting the contract in March. Suddenly after 2 months our Internet got unstable until it stopped completely. The service department was very helpful, but they/ we couldn't find what... See more
10 months ago
I first was with Sky satellite. After Sky Freedomsat took over. It is working fine without problems and even the monthly cost is less as before I have no complains. Selling my house end of September... See more
Great service from the team and importantly a great stable bespoke Broadband service. Personal service too. Would highly recommend
So for context the house is in the middle of nowhere and we have no mobile signal, exceptionally limited access to internet. It's really really painful getting anything sorted. Lewis Walsh was exceptional in understanding the situation, managing our expectations, keeping us informed with regards to when things would happen and how. He liaised with the third parties and sorted everything for us with minimal stress and fuss. Absolutely delighted. Everyone has been a pleasure to deal with and would happily recommend. We are a tough customer and it was just managed and dealt with.
Excellent service and a good product that worked well!
A helpful team thank you
Very helpfull with setting up and organising replacement part and also with sorting package for me in first place.
A lovely company to deal with all the staff are very knowledgeable and friendly, this is what customer service should be like
The staff were very helpful and friendly, and the service was prompt! Thank you!
The person who assisted me with my satellite problems, namely Lewis Agreda Walsh, was more than helpful. Lewis ressponded very quickly to my e mails, and gave me extremly good advice, producing, together with supporting documentation. I am very grateful to him
Always responsive, courteous and professional. Great company to work with.
Mostly carefully listening to what we ask for
We moved to remote rural Ireland back in 2018, no 4G, no broadband, no phone signal, no internet - really no anything. FreedomSat / Bentley Walker to the rescue! Offering us what we needed via their Satelite services it really was a life saver! Always there if needed , always professional and helpful. We now finally have broadband installed at our property after a very long wait so it’s time to move on but I wouldn’t hesitate to recommend their services. If you need help getting connected when all else fails call them ! Been a pleasure - thanks for all your help.
After moving from London to Northern Ireland in April & both my husband and myself working from home I never anticipated the nightmare we would have getting internet to our house. I tried every avenue, BT, EE, Vodafone, Net1 etc. No one could help. Thanks to Bentley Walker we now have internet on the house which allows both of us to work from home full time. Great service, excellent communication and always there to help where possible. Could not recommend/thank them enough!
I have had satellite broadband internet installed at my property on a Scottish Highlands hillside. There is no fibre, adsl or even 4G etc, its a real deadspot in terms of comms. I went with Freedomsat and found the service to be great from signup to installation to usage of the system. After eight weeks without comms on a hillside, when the beautiful Scottish weather allowed, the wonderful engineer turned up and didn't leave until everything worked perfectly. I would definitely recommend this service to anyone living anywhere off-grid, I felt reconnected to my friends, family and the wider world once again.
Bentley Walker has installed a Deco M5 last week to our complicated top of 3 storey house to the end of garden to an office down there so that the internet signal gets down there. Absolutely brilliant, first time we have had a proper signal working for a couple of years, and got rid of the old obsolete BT box we had as a link. Nothing is too much trouble with Bentley Walker, excellent products and always first-class service in the shop and when engineers come and install new washing machines, fridges, freezers, TV's etc.
5 star service and always on hand to thoroughly help or advise whenever required. Very happy to give my full recommendation for this service.
Reliable, responsive service. Thank you.
Garry was clear,helpful and polite.He fixed my problem and went out of his way to be helpful
Very efficient company. Dealt with queries efficiebtly on the phone Rates are cheaper than previous agent.
This company is fantastic. I have a house in remote Co. Galway in Ireland: I am due to have high-speed broadband in 2025, so... I cannot get any ADSL/VDSL options at the moment via the phoneline. Other satellite companies in Ireland told me that I was too mountain-bound, but Bentley-Walker, and their AMAZING man-on-the-ground in Ireland, Eamon, have sorted me out with a connection that is the envy of my neighbours. At every point I talked to a kind person who knew what they were dealing with and how it might affect me: no call centres and cut offs (as I had experienced with the mainline companies). I cannot recommend this company highly enough.
Often I gauge customer service on how companies deal with things when problems occur. I cannot recommend this company highly enough, I had an issue and the team at Bentley Walker sorted it out for me. Shame I can only give 5 Stars, they deserve 10!
Based on analysis of 9 reviews rated 1-2 stars for Freedomsat 4G, Fibre & Satellite Broadband Internet
“We had internet starting the contract in March”
“Unable to login to my controls ever since the new IP address and satellite was fitted by BW”
“The internet service only worked steady for 10 days”
“It is slow and barely works for most of the time”
“The cost is too high for what you get”
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Freedomsat 4G, Fibre & Satellite Broadband Internet is a UK-based internet service provider that offers a variety of broadband solutions tailored for both residential and business users. The company specializes in delivering fast and reliable internet services through multiple technologies, including fibre, Starlink satellite, and 4G/5G connections. Freedomsat aims to ensure connectivity for customers in various locations, making it a versatile choice for those seeking dependable internet access. With competitive pricing starting from as little as £19 a month, Freedomsat provides options suitable for different needs and preferences. The company prides itself on its UK-based customer care and support teams, ready to assist with inquiries, purchases, and technical issues. Additionally, Freedomsat offers fast shipping options for self-installation purchases, further enhancing its service efficiency.
Reviewers consistently praise Freedomsat for its excellent service and helpful staff, highlighting the prompt and professional support they receive. Many customers appreciate the responsiveness of team members like Katie and Steve, who provide quick assistance and clear communication. The installation process is generally smooth, and users report satisfaction with the broadband service, noting that it often works better than previous providers. However, some consumers express frustration with internet stability, mentioning instances of service interruptions after initial setup. Despite these occasional issues, the overall sentiment remains overwhelmingly positive, with a strong emphasis on customer support and satisfaction. Freedomsat is regarded as a reliable choice for broadband services, with most users recommending it based on their experiences.
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