I'm new customer and was positiv…
I'm new customer and was positiv suppriesed for the the service and support as well for the quick response.

Last reviewed 10 months ago
10 months ago
Real people with understanding and prompt action when required. I have received excellent service from this company.
10 months ago
It all seemed to go smoothly, but it was not clear from your (to me) ambiguous response whether or not I had done what was required.
10 months ago
We had internet starting the contract in March. Suddenly after 2 months our Internet got unstable until it stopped completely. The service department was very helpful, but they/ we couldn't find what... See more
10 months ago
I first was with Sky satellite. After Sky Freedomsat took over. It is working fine without problems and even the monthly cost is less as before I have no complains. Selling my house end of September... See more
I'm new customer and was positiv suppriesed for the the service and support as well for the quick response.
I have experienced a kind and professional team aiming to support and help in soilving the technical problems pointed out.
I have recently changed over to this company and I have found them to be very helpful, friendly and professional. I was having some issues with accessing a website and they were able to help me.
On the transfer of our service from Brdy, we were temporarily disconnected, and Brdy gave us no advance notification. Bentley Telecom worked well to restore the service and my emails were replied to promptly by Katie, who was extremely helpful.
I was able to solve my problem and get my service back. Although I was without internet for nearly 4 days. All good now though!
We use Freedomsat as a backup system when the fibre is down and it always works perfectly, very helpful staff, easy to talk to someone in person, knowledgeable, highly recommended, been with them for over 8 yrs. They’ve enabled me to keep working when other options have failed.
Staff are great, really helpful and knowledgable. The service has been good and flexible for our needs.
I have been with Bentley walker for over 5 years know and they are the best company I have ever used any issues I have had they fix it right away they no everything about the systems they use. First class.
We called FreedoSat because we have very slow broadband at the moment. We simply asked what options there were. Katie spent time with us to explain the options and answer a whole host of questions. She was very understanding and thoughtful. We have not had the installation of Via Sat yet, but the date is quite soon. It was lovely to speak to people who obviously take pride in the service they provide. At no point did we feel under any pressure to make a purchase.
Reliable WiFi and great customer service. Communication was efficient and helpful.
Excellent company to deal with, staff 10/10 and very helpful
Clear terms, good and prompt service. When we purchased FreedomSat 4G as a backup connection to our rural property where a landline connection was unreliable, the service worked as advertised and kept us online for work and friends at important moments. Getting access to a self serve portal wasn't the smoothest, which is the only reason this isn't 5 stars, but that may also have improved since.
Wifi for just 3 days....
Very good customer service service. Reliable and consistant.
Great company to deal with! Very helpful, very knowledgeable, great response time to questions, 100% recommended!
Excellent service and products from Freedom Sat. Great portable, efficient broadband with real people to deal with, and great value for money.
I would recommend Freedomsat for anyone in a remote or rural location without access to a high quality fixed line broadband connection.
Over the years I've been with Bentley Walker, the people I've had dealings with have been very responsive - both the accounts team & the techies. They listen and then advise. Extremely customer-friendly.
Easy from start to finish. We have rural broadband at 50+ mbps. Were happy!
When the installer had finished he said it was working on 36.8 ,when l got home l tried one of my apps for internet speed and it said 22 and l tried the other app and that said 25,when we tried to download a program from catchup it took forever to download,so far a bit disappointed with the speed
Based on analysis of 9 reviews rated 1-2 stars for Freedomsat 4G, Fibre & Satellite Broadband Internet
“We had internet starting the contract in March”
“Unable to login to my controls ever since the new IP address and satellite was fitted by BW”
“The internet service only worked steady for 10 days”
“It is slow and barely works for most of the time”
“The cost is too high for what you get”
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Freedomsat 4G, Fibre & Satellite Broadband Internet is a UK-based internet service provider that offers a variety of broadband solutions tailored for both residential and business users. The company specializes in delivering fast and reliable internet services through multiple technologies, including fibre, Starlink satellite, and 4G/5G connections. Freedomsat aims to ensure connectivity for customers in various locations, making it a versatile choice for those seeking dependable internet access. With competitive pricing starting from as little as £19 a month, Freedomsat provides options suitable for different needs and preferences. The company prides itself on its UK-based customer care and support teams, ready to assist with inquiries, purchases, and technical issues. Additionally, Freedomsat offers fast shipping options for self-installation purchases, further enhancing its service efficiency.
Reviewers consistently praise Freedomsat for its excellent service and helpful staff, highlighting the prompt and professional support they receive. Many customers appreciate the responsiveness of team members like Katie and Steve, who provide quick assistance and clear communication. The installation process is generally smooth, and users report satisfaction with the broadband service, noting that it often works better than previous providers. However, some consumers express frustration with internet stability, mentioning instances of service interruptions after initial setup. Despite these occasional issues, the overall sentiment remains overwhelmingly positive, with a strong emphasis on customer support and satisfaction. Freedomsat is regarded as a reliable choice for broadband services, with most users recommending it based on their experiences.
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