Decent Experience
The selection of vehicles was good, but I had to wait quite a while to get assistance. Once I was helped, though, the staff was knowledgeable and friendly.
3 days ago
The selection of vehicles was good, but I had to wait quite a while to get assistance. Once I was helped, though, the staff was knowledgeable and friendly.
3 days ago
The variety of cars available was impressive. The staff really took their time to explain things, which I appreciated. Just a bit slow on the paperwork side, but overall a solid experience.
3 days ago
I had high hopes for this dealership, but my experience was a bit disappointing. The sales team seemed overwhelmed and I felt neglected during my visit. I might consider other options next time.
3 days ago
Trading in my old vehicle and purchasing a new one was seamless. The financial team walked me through every step, making it easy to understand. Very pleased with the overall experience!
The selection of vehicles was good, but I had to wait quite a while to get assistance. Once I was helped, though, the staff was knowledgeable and friendly.
The variety of cars available was impressive. The staff really took their time to explain things, which I appreciated. Just a bit slow on the paperwork side, but overall a solid experience.
I had high hopes for this dealership, but my experience was a bit disappointing. The sales team seemed overwhelmed and I felt neglected during my visit. I might consider other options next time.
Trading in my old vehicle and purchasing a new one was seamless. The financial team walked me through every step, making it easy to understand. Very pleased with the overall experience!
Purchasing my new RAV4 was a breeze at this dealership. They answered all my questions patiently and made sure I felt comfortable with my decisions. The financing process was smooth, too!
My visit was okay, but I expected a bit more in terms of customer service. The staff were polite, but I felt rushed during the car selection process. Overall, not bad but could be improved.
While I liked the car I purchased, the follow-up service was lacking. I expected more communication after the sale. I hope they improve in that area.
I recently bought a Prius from Fred Anderson Toyota and I couldn't be happier. The process was smooth, and the staff made sure I understood all the features of my new car. Highly recommend this dealership!
I’ve bought several cars over the years, and the service here is among the best. The sales team worked hard to get me the best deal, and I’m thrilled with my purchase. Will definitely return for future needs!
I had a fantastic experience at Fred Anderson Toyota. The staff were friendly and knowledgeable, and they helped me find the perfect car. Highly recommend!
I brought my car in for service, and while it took longer than expected, the repair was thorough and effective. The service advisors were helpful, but I wish they had a better waiting area.
Fred Anderson Toyota exceeded my expectations! From the moment I walked in, I felt valued as a customer. They truly went above and beyond to ensure I was satisfied with my purchase.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Fred Anderson Toyota of Asheville is an automotive dealership located in Asheville, North Carolina. The business specializes in the sale of new and pre-owned Toyota vehicles, as well as offering vehicle maintenance and repair services. Additionally, it provides financing options and a range of automotive accessories to enhance customer experience.
This business has claimed their CrowdTrust profile and actively responds to reviews.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.
Reviewers generally express satisfaction with their experiences at Fred Anderson Toyota of Asheville, highlighting the friendly and knowledgeable staff as a significant positive aspect. Many customers appreciate the smooth car buying process, with several noting that the financing and trade-in procedures were handled efficiently. However, some consumers mention areas for improvement, particularly regarding follow-up service and communication after the sale. A few reviews indicate that while the staff is polite, the overall customer service could be enhanced, with mentions of feeling rushed during the selection process. Additionally, the waiting area during service appointments could use upgrades. Overall, the dealership garners a favorable impression, though there are suggestions for improvement in certain areas.