Folsom Wine & Spirits

4.688601645123384 out of 5 stars
4.7
Excellent851 reviews

TrustScore

4.7
4.688601645123384 out of 5 stars
Excellent
5 out of 5 stars
748
4 out of 5 stars
35
3 out of 5 stars
20
2 out of 5 stars
2
1 out of 5 stars
46
851 reviews in total

Review summary

Folsom Wine & Spirits is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great experience and a nice whisky…

Great experience and a nice whisky selection... we'll be ordering again in the future.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Bottle nicely bubble wrapped

It took a few weeks for my order to ship but it was delivered and nicely bubble wrapped. I would buy again.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent selection of bourbon and…

Excellent selection of bourbon and whiskey available at fair prices. Customer service excellent. Highly recommend Folsom...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Product was priced right and packaged…

Product was priced right and packaged with care, the time from ordering to delivery was reasonable and great communicati...Read more

0
0
🔥 High engagement

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Robert
Robert
1 reviews
4 months ago
5 out of 5 stars

Easy to order from

Easy to order from. Easy to communicate with customer service. Needed to figure out back order information.

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Bradley Wood
Bradley Wood
1 reviews
4 months ago
5 out of 5 stars

Great selection and quick turnaround on out of state orders

Everything was well packaged and exactly what I ordered. This is the 3rd time I've ordered from folsom wine and spirits, and I will definitely be ordering from them in the future.

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JD
JD
1 reviews
4 months ago
5 out of 5 stars

Great selection

Great selection, good prices and fast shipping.

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DRC
DRC
1 reviews
4 months ago
5 out of 5 stars

Well done!

Thank you! Excellent response time on questions, great flexibility to add to/change the order. Updates and tracking info were timely and sufficient (and not overkill). Order was received on time with an AMAZING packing job! Kudos to a great team.

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mike v
mike v
1 reviews
5 months ago
5 out of 5 stars

Good $$ excellent packaging and prompt…

Good $$ excellent packaging and prompt delivery times.

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M S
M S
1 reviews
5 months ago
1 out of 5 stars

Took forever to ship and got the wrong bottle

It took literally 4 weeks for my order, that said in stock, to ship out. When I got it, it wasn’t even the right bottle of whiskey. It was a lower priced, lower proof bottle by the same brand. When I brought this to their attention they only offered for me to send it back(full refund) or receive $40 returned to me. No offer to send the correct bottle and I felt overall I was over charged for the bottle I did receive. I will most likely look at other sites before considering reordering from Folsom.

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5 months ago
1 out of 5 stars

out of stock

you didn't have the item in stock despite showing availability on your website

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Todd Buehler
Todd Buehler
1 reviews
5 months ago
5 out of 5 stars

The ease of setting up the account and…

The ease of setting up the account and the ordering process was so simple and easy. The Folsom Wine & Spirits pricing was very competitive and the shipping delivered to my house turned out perfect. I'm sold on the easy button I found with your company.

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Scott Neyhart
Scott Neyhart
1 reviews
5 months ago
5 out of 5 stars

Great bourbon selection

Communication was awesome and my purchase arrived when it was supposed to. Great deals! One of my go to sites for bourbon.

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Linda Grube
Linda Grube
1 reviews
5 months ago
3 out of 5 stars

My first order with Folsom and I will give them a second chance.

This was my first order with Folsom and unfortunately it took me over a month to get my order. With that said I think that it was just a shipping problem. Somehow my order was shipped to someone else who contacted me and let me know what happened. They did say that they buy from Folsom alot and usually don't have any problems. So I am planning to try buying from them again in the future and hoping to leave a better review. I did get my order and it was correct and packed very well. It is hard to get them on the phone sometimes but they do respond to emails within a day.

Helpful?
5 months ago
5 out of 5 stars

I can’t buy the products you carry…

I can’t buy the products you carry locally. Great value and pricing!

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5 months ago
1 out of 5 stars

Only 5 of 6 bottles were shipped

Only 5 of 6 bottles were shipped. No explanation, no comment. Also - no credit acknowledged,

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Charley
Charley
1 reviews
5 months ago
5 out of 5 stars

Great experience with order

Great experience with order. Good communication, great packaging and great price on a great bourbon!

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Matthew
Matthew
1 reviews
5 months ago
3 out of 5 stars

Long Ship times

Placed an order and sent a note after three weeks to check on it and reply said it would be at least another week before the order could be shipped. Asked that the order be canceled. It was.

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John Laskey
John Laskey
1 reviews
5 months ago
4 out of 5 stars

They had a good sale on Buffalo Trace…

They had a good sale on Buffalo Trace and free shipping. It was a GREAT DEAL!!

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5 months ago
4 out of 5 stars

Outstanding

The only thing that was NOT great was the delivery time. Otherwise Folsom Wine and Spirits were great. (Took nearly a month to receive my order). Still love Folsom.

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Jim Bury
Jim Bury
1 reviews
5 months ago
2 out of 5 stars

Received the wrong item.spent my ti

Received the wrong item.spent my time and energy to return the product and received no consideration for my time.the day the product was scanned back at the warehouse my order was canceled and refunded my money even though the product was available 2 days later on the website and the price was increased.It definitely seems like you wanted me to keep the product that was shipped(cheaper and more readily available) and did not take any consideration to the customer. I didn’t receive any consideration for the extra $ I paid for insurance either.

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Michael Zaske
Michael Zaske
1 reviews
5 months ago
5 out of 5 stars

Great product, fair price, quick delivery!

Actually had the product that I was not able to get locally. Ordered online and received package quickly. Thank you.

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Randy T
Randy T
1 reviews
5 months ago
5 out of 5 stars

Great company

Great company. I can't find anything here in the Houston area or if they have it's it's even more expensive then Folsom or allocated to special customers. Even though things are still above retail atleast Folsom has it hahah. Thx I'll cont to order and tell my friends about them too. Cheers everyone!

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5 months ago
4 out of 5 stars

Good local liquor store with good…

Good local liquor store with good prices and have some highly sought after whiskies you can’t find other places.

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