Easy to use website
Easy to use website. Able to call and discuss pre exisi-ting medical conditions. A great itravel insurance package at a competetive price.
4.7
Excellent
7 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
First Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service.
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Based on reviews, created with AISee what reviewers are saying
Very helpful
I spoke to Jasmine on several occasions and she was extremely friendly, patient and helpful. Top marks for customer service.
very easy to do online and quick no…
very easy to do online and quick no hassle
Easy and straightforward,
Easy and straightforward,
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
first-travel-insurance.co.uk
All reviews
7 total • Write a review
Showing 1 - 3 of 3 reviews
Ph
Timeshare cover
I was looking for an insurer who provides cover for timeshare and I found it here. I have a number of health conditions and they are all covered
Date of experience: May 20, 2021
MR
A query regarding the settlement and…
A query regarding the settlement and conclusion of the insurance renewal process was dealt with politely and efficiently.
Date of experience: April 29, 2021
D
David
US
Very abrupt manner
I purchased our travel policy on Thursday18 March 2021, I also completed medical screening for my wife and myself, paying the appropriate premiums. Both transactions were completed in a very courteous manner and I was very satisfied with my service. Having reviewed the documents I then received, I phoned the medical screening line on Friday 19 March, to get clarification on the excesses and to have my surname mis-spelling corrected on the medical documents. I was asked to leave my phone number for a call back, which I did not get. I phoned again on Monday 22 March am, and was told that all call backs from Friday had been done on Saturday. I left my details again, but when I had not heard back, approaching mid afternoon, I called again and got an answer phone and left details again. I said that this was the third call and asked if someone could call me. At 3.12 pm I got my call back, which dealt with my issues, but the agent was very abrupt and almost unfriendly in her manner. I was quite taken aback with this manner. It was certainly not a courteous or friendly service.
Date of experience: March 28, 2021
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