Professional and Friendly
The staff at First Rate Plumbing are always so polite and professional. They explain the issues in a way that's easy to understand. I felt confident in their work!
3 days ago
The staff at First Rate Plumbing are always so polite and professional. They explain the issues in a way that's easy to understand. I felt confident in their work!
3 days ago
I had a heating issue during one of the coldest nights. They arrived quickly and resolved the problem. The technician was knowledgeable and courteous. Will definitely use their services again.
3 days ago
First Rate Plumbing did an amazing job fixing my leaky faucet. They were prompt, friendly, and professional. I couldn't be happier with the service!
3 days ago
Every time I’ve used First Rate Plumbing, they've been reliable. They've fixed my AC and heating systems without any issues. Great customer service as well!
The staff at First Rate Plumbing are always so polite and professional. They explain the issues in a way that's easy to understand. I felt confident in their work!
I had a heating issue during one of the coldest nights. They arrived quickly and resolved the problem. The technician was knowledgeable and courteous. Will definitely use their services again.
First Rate Plumbing did an amazing job fixing my leaky faucet. They were prompt, friendly, and professional. I couldn't be happier with the service!
Every time I’ve used First Rate Plumbing, they've been reliable. They've fixed my AC and heating systems without any issues. Great customer service as well!
First Rate Plumbing has done work for me several times. They've always been professional and courteous. A few minor hiccups, but overall a reliable service.
The service was adequate but nothing special. The technician seemed rushed and didn’t take the time to explain what they were doing. I expected a bit more for the price I paid.
The technician arrived late, which was frustrating. However, once he got there, he worked efficiently and fixed the issue. I appreciate the follow-up call the next day.
I had a fantastic experience with my HVAC installation. The team was knowledgeable, and they answered all my questions. My new system works perfectly!
I had a minor issue with my water heater. While they fixed it promptly, I felt they could have communicated better about the process and costs involved. Overall, I am satisfied with the outcome.
The service was good and the technician was friendly, but I found their rates to be a bit high compared to other quotes I received. Still, the quality of work was excellent.
I had to call multiple times to get an update on my service request. When they finally came, the repair took longer than expected. Would like better communication next time.
They fixed my plumbing issues quickly and cleanly. No mess left behind, which I appreciated! Just wish they had more flexible scheduling options.
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First Rate Plumbing Heating And Cooling Inc is a service-oriented business based in Albuquerque, specializing in plumbing, heating, and cooling solutions. The company likely provides installation, maintenance, and repair services for residential and commercial systems, aiming to ensure optimal functionality and customer satisfaction.
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First Rate Plumbing Heating and Cooling Inc. in Albuquerque receives a mix of praise and criticism from its customers. Many reviewers commend the professionalism and friendliness of the staff, noting their ability to explain issues clearly and provide dependable service. Quick response times during emergencies are also highlighted, with several customers expressing satisfaction with the quality of work performed. However, some consumers report average experiences, citing rushed service and a lack of communication regarding updates and costs. A few mention that while the service is good, the pricing can be on the higher side compared to competitors. Overall, First Rate Plumbing maintains a solid reputation, but there are areas for improvement in communication and service consistency. The sentiment leans positively, reflecting a generally favorable view of the company.