First Home Improvements

I recently used First Home Improvements' post-installation service to address an issue with my back door, and I am extremely pleased with the experience. The team demonstrated professionalism, expertise, and a commitment to ensuring customer satisfaction. From the moment the service team arrived, it was clear they were highly skilled and experienced. They quickly assessed the issue, explained the necessary steps to resolve it in a clear and straightforward manner, and began working efficiently. Their attention to detail was exceptional, and by the end of the visit, the back door was functioning perfectly. What stood out most was the team's friendly and approachable demeanor. They were polite, respectful of my home, and took the time to answer any questions I had about the repair. It’s rare to find a service provider that combines technical expertise with such excellent customer care, and First Home Improvements exceeded my expectations in both areas. The repair was completed to a very high standard, and they even offered helpful maintenance tips to keep the door in great condition. It’s clear that First Home Improvements takes pride in their work and genuinely cares about delivering the best possible service to their customers. Overall, I am extremely satisfied with the service provided by First Home Improvements. If their entire team works with this level of professionalism and dedication, they are a company I would highly recommend. Thank you for a fantastic experience!

Friendly and professionally handled service also impressed by updates from the office on visit times or any delays to arranged ones.

The workmen were cheerful and helpful. They cleaned up after themselves. The fittings were done very well. I had a great price too.

They installed three windows and the front door, and I'm delighted. The entire team was very kind and helpful, without exception. Jaz and Mike were very considerate, friendly and flexible because it was needed to reschedule to adapt to my work schedelud. They did a neat job and explained everything about the installation and my own home. If I had to say anything less positive, it would be the pricing system that seems a bit random and the timeframe to make a purchase decision is so short.

We where very satisfied.

Very good service very professional the fitters were very good workers and also Very polite would recommend no problem

We had a good service from start to finish I like to think we got a fair price for the work we had done ?? The guys doing the work were tidy and cleaned up afterwards so that's a bonus ,a good product we are happy so far 😀

Very happy with all their work. Apart from the fact that 2 of our light fittings got broken in the process..

Had my windows fitted and few weeks ago, and one door. We hadn't been in the house long and were still unpacking. Lots to do in this house. Anyway the gorgeous weather made for open windows in the living room. Only problem the window won't open!! One side was ok but the other wouldn't budget. I had to ring up twice to get someone to respond and the windows are booked in for in 3 weeks time. Also since then discovered a white scratch on my green door and added that to the list. Now these windows and door weren't cheap so I'm now wondering if I've spent 10k on an inferior product. Not feeling confident at the moment

We were informed in advance when the fitters would arrive, they were on time and on date. The installation was fast, efficient and very professional, we are suitably impressed. The equipment supplied matched our expectations and is top quality.

Very professional, polite and courteous

Very impressed with First Home Improvements. Meeting dates and times kept too. Very helpful salesman and surveyor. Excellent fitting job by Chris and Brandon. Office follow ups very efficient. Friendly staff. Thank you everyone.

The fitters were very polite, efficient & tidied up . My only problem with the company is the hard sell , which at 70 years old, I find very disturbing .

The engineer (Jade) arrived shortly after the start of the estimated time slot, so very pleased did not have to wait until the end of time slot. He was very courteous, polite, helpful and efficient. Very pleased with service.

Arrived on time and carried out a first class installation of windows. Michael was very pleasant and a tidy operator. This is the second time he has fitted stuff for me and he maintains a high standard

First rate workman new his stuff on time also very careful whilst working on my property sheets down cleaning any mess up through the five hours or so explained what he was doing well pleased with outcome Kevin Kelsey big thumbs up also rest of team over phone well done

Great customer service and after care The team were very friendly from start to finish

We are delighted with our new double glazing! Charlie and Dave, who installed our windows and door, were fantastic – incredibly friendly, professional, and efficient throughout the entire installation. They worked quickly and cleanly, minimising any disruption, and the finish is excellent. We've already noticed a significant difference in how quiet and warm our home feels. A truly fantastic job all round!

I’m sure I could have got the door cheaper elsewhere, that said the service was very good and the installation was completed by Harry who arrived on the earlier side of the time frame and was polite and efficient, he completely cleaned up afterwards and did a great job of fitting the door.

Great windows and door and flawless measuring and installation