Review summary

Fantastic Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Finance Customer Service Doesn't Respond

Fantastic Services has renewed my membership a month early and has taken money out of my account despite my cancellation of the membership. I need the money back, and was told that I can contact the finance department. When trying to do so, I have only been met by unhelpful phone line tangents and robots. I find this extremley frustrating as, having had a good experience with them so far, I can no longer get in contact with them. Really dissapionted.

Jess was excellent

Jess was excellent Professional , independent and courteous. Made an effort to understand what we wanted and kept communicating appropriately throughout. Hi early one of the best experiences we've had with fantastic services.

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All reviews

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Showing 101 - 110 of 996 reviews
KO
5 out of 5 stars

Both gardeners David and Vladimir did a…

Both gardeners David and Vladimir did a fantastic job. Thank you to them

Date of experience: July 5, 2025

KP
1 out of 5 stars

Arranged a house clean weeks ago

Arranged a house clean weeks ago - three hours before they were due to arrived I got a call to say one of the cleaners was ill and that they had pulled the job - they feigned a search to find someone else but called 30 mins before the job was due to start confirming no one was coming. The whole purpose of using an agency is to have the assurance and back up to cover the job. The supervisor was supposed to call me at my convince- but didn't and furthermore I was told the owner doesn't speak to customers - please think carefully about placing your business and hard earned cash with Fantastic Services- you are more than likley to be let down. I am now waiting for my money to be refunded. Shocking service .

Date of experience: July 5, 2025

CT
4 out of 5 stars

Dealt with all issues pointed out to…

Dealt with all issues pointed out to them, tidies up and left garden looking good

Date of experience: July 5, 2025

NM
5 out of 5 stars

Fantastic Services Cleaning service

Usual excellent work by Adenike via Fantastic Services. She has been to my home a number of times now and always does a great job. Recommend. Thank you Adenike.

Date of experience: July 5, 2025

SJ
5 out of 5 stars

Splendid Work

All in all the worker, did a very good job We felt happy about a job well done. Fantastic Service's are a great company whose work gives them great credit.

Date of experience: July 5, 2025

CC
5 out of 5 stars

She is very efficient

She is very efficient

Date of experience: July 5, 2025

MP
1 out of 5 stars

Very poor service and unreliable

Very poor service and unreliable! I was reassured that I would have a cleaning service but cancelled on me! This keeps happening

Date of experience: July 5, 2025

P
5 out of 5 stars

We have used the gardening service…

We have used the gardening service before - this time my husband was at work, and I was busy inside. A quick discussion about what I needed - they worked so hard, and got it all done - very happy - we will use again (and again). Very professional.

Date of experience: July 5, 2025

BR
5 out of 5 stars

Thank you Fos

Thank you Fos. Outstanding

Date of experience: July 5, 2025

WP
5 out of 5 stars

She does a good job

She does a good job

Date of experience: July 5, 2025

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