Arranged a house clean weeks ago
Arranged a house clean weeks ago - three hours before they were due to arrived I got a call to say one of the cleaners was ill and that they had pulled the job - they feigned a search to find someone else but called 30 mins before the job was due to start confirming no one was coming. The whole purpose of using an agency is to have the assurance and back up to cover the job. The supervisor was supposed to call me at my convince- but didn't and furthermore I was told the owner doesn't speak to customers - please think carefully about placing your business and hard earned cash with Fantastic Services- you are more than likley to be let down. I am now waiting for my money to be refunded. Shocking service .