11 months ago
Came in with a stuck slide out pulled us in right away no appointment got it unstuck and fixed.
Over a year ago
The last RV I lived in I paid cash for and knew what I bought was my responsibility. It was way older but it was mine. Tried to live in apartments. Not for me! Buying my current RV, there was just a l... See more
Over a year ago
Bought our new Sierra 3800RK over the phone and text while living in Colorado. The process was seamless and painless. Brad in sales was very helpful. Grant the owner is very personable and fully in... See more
Over a year ago
We needed to buy a RV in a short period of time for my daughter, Rodney made it an easy experience. We had no idea what we were doing and he helped through every step of the process. He was so wonderf... See more
Outstanding preparation prior to us arriving at the dealership. The 5th wheel was clean and ready for delivery. Pricing was outstanding and made it worth the drive to sweetwater.
We highly recommend buying from Family RV. We walked in and told Rhylon what we were interested in and he took us through their inventory that matched our list. From start to finish he answered every question and got us a great deal on a new RV.
Chris did a great job in making our experience hassle free.
Everyone was friendly and very helpful!
Was only looking for another used Travel Trailer, ended up buying a new Trailer. Very pleased with staff at Family RV. Albert made the time to take my wife and I around and looked at what we were looking for. Finally, after looking at so many trailers, we finally found the right one. The price was affordable and received a good price on our trade in. Albert should be commended for his knowledge and floor plans of the trailers and we picked the one we liked and closed the deal. We will continue to frequent this store and buy our products from them. Thanks to Albert and the Family RV Center for everything. HAPPY CAMPING.
Best buying experience I've had at a dealership.. No hassle pricing and great customer service.
Awesome experience! Wonderful staff!
A very good experience. I have already referred two people to them.
Pros- Selection. Chris' advise was invaluable. 95% of the deal was completed over the phone. Price. Hitch Installation one location. Cons - Selection. There is so many choices it is difficult to pick one. Our SalesRep Chris gave the best advise. "Check out as much as you want, compare, then compare again. Use the RV before spending money on additions and extras. THEN buy what you want. I was thankful for his honesty. No big push for add ons or extras.
I have purchased two RVs here. They are always professional, courteous, and helpful. If you want to buy a camper this is where to go!
We had a great experience at Family RV. We were treated with respect and professionalism. Drake was very a knowledgeable sales person and made our RV buying experience a pleasure.
Great place and friendly people!! I would definitely recommend you try them.
Awesome experience
Love dealing with everyone there, family owned and operated!! We've bought and traded 3 times with them, and will do it again!!
There are no words to properly state the personal attention and service from everyone that I interacted with.
Drake at Family RV Center made the buying process quick and easy. We will definitely be recommending him to our friends.
It couldn’t have been easier trading our trailer for a new one. Excellent service
Rhylon went out of his way to help us out!
A pleasure to work with will definitely refer future buyers completely satisfied
Rhylon did a great job with us and showed us exactly what we wanted in a trailer. He answered all our questions and even let us take a second look. The staff was friendly and courteous and we've recommended others to go there also.
Based on analysis of 7 reviews rated 1-2 stars for Family RV Center
“Like I said once you sign the dotted line, this company is done with the customer service”
“The last RV I lived in I paid cash for and knew what I bought was my responsibility”
“I purchased the rv and was lied to about a warranty”
“The associate that delivered the RV arrived 2 hours before the scheduled delivery time”
“If I could give -5 Stars I would”
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Reviewers consistently report positive experiences with Family RV Center. Customers often highlight family, experience, great, recommend. A minority mention drawbacks around trailer, service, like, didn. Overall sentiment is strongly positive with an average rating of 4.5 stars across 60 reviews.
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