Express Water

4.169582772543742 out of 5 stars
4.2
Great743 reviews

TrustScore

4.2
4.169582772543742 out of 5 stars
Great
5 out of 5 stars
527
4 out of 5 stars
53
3 out of 5 stars
33
2 out of 5 stars
22
1 out of 5 stars
108
743 reviews in total

Review summary

Express Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

I was really happy with the ordering…

I was really happy with the ordering process. I received the water filters in good condition. Unfortunately the O-rings ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As described!

The tankless RO system was exactly as described. Simple installation and wonderful water.

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

All in all a pretty good experience

I have a 5 stage RO system. Went together pretty well. Had to have company sent updated plumbing diagram as I had to u...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quality products

Quality products! Always get products within a reasonable time period.

0
0
🔥 High engagement

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over 2 years ago
5 out of 5 stars

Fair prices and fast cross country…

Fair prices and fast cross country shipping.

Helpful?
Blair
Blair
1 reviews
over 2 years ago
5 out of 5 stars

Fast responsive delivery is great

Fast responsive delivery is great

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Joe Stone
Joe Stone
1 reviews
over 2 years ago
5 out of 5 stars

Quick service great product

Quick service great product

Helpful?
over 2 years ago
5 out of 5 stars

Ivette was very helpful. Thank you.

Ivette was great. Thanks for great product and service.

Helpful?
over 2 years ago
4 out of 5 stars

Canadian customers are also served

Although this company's web site did not provide for business outside USA, they are able to send their products to Canada, through e-mail communication.

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M J Fowler
M J Fowler
1 reviews
over 2 years ago
5 out of 5 stars

You had a representative I could speak…

You had a representative I could speak with on the phone, and after describing to her what I had, she knew what I needed and made it very easy to understand and make my purchase. I like personal contact, thank you.

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Wendy
Wendy
1 reviews
over 2 years ago
5 out of 5 stars

I like the product (alkaline RO…

I like their product (alkaline RO system). When I need to reorder filters they are always helpful. I ordered online once, but ordered the wrong ones and they called me to let me know. They then sent the correct ones for my system. They are helpful and prompt.

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Craig
Craig
1 reviews
over 2 years ago
5 out of 5 stars

Fast delivery

Fast delivery. Product works very well. Keeps the well water clean and with a fresh taste and no odors.

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April Redmond
April Redmond
1 reviews
over 2 years ago
5 out of 5 stars

We are happy with the water filter

We are happy with the water filter. It is well made, and a good price. We like that it is a simple filtration system. It is wonderful to be able to run a bath and brush your teeth, and not have the taste and smell of pool water from your faucet!

Helpful?
jim
jim
1 reviews
over 2 years ago
1 out of 5 stars

unit leaked and ruined kitchen sink…

unit leaked and ruined kitchen sink cabinet. Because of a connection made st factory

Helpful?
Sigma 7
Sigma 7
1 reviews
over 2 years ago
5 out of 5 stars

Good filters at Good Price

Easy to order and fast delivery.

Helpful?
Robert Andres
Robert Andres
1 reviews
over 2 years ago
5 out of 5 stars

Great install experience in this over…

Great install experience in this over 200 year old house in suburban NJ!

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Muriel
Muriel
1 reviews
over 2 years ago
5 out of 5 stars

Working as described

It arrived promptly, was somewhat easy to install and appears to be working properly. I was impressed that we can actually see the filters collecting how they're supposed to. We had replaced a whole house filter from Menards, which we were never happy with. It never seemed to collect anything! We're trying now to do without our water softener as was suggested. Don't know how that will work out yet!

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Michael
Michael
1 reviews
over 2 years ago
5 out of 5 stars

Works as expected.

Received in a timely manner and it works. The only complaint, and a minor one at that, is that you have to take the unit apart to reverse the in and out ports. Overall, I'm quite satisfied.

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N. Oehlert
N. Oehlert
1 reviews
over 2 years ago
5 out of 5 stars

Great prices

Great prices, products and quick service!! I will be using this company years!!

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Christina
Christina
1 reviews
over 2 years ago
5 out of 5 stars

Life changing!

We replaced an old water softener with the Ultimate Whole House Filter and the Elite RO system. After 6 years of gross water......we finally have amazing water!! I'm so happy to never have to buy bottled water again!!

Helpful?
Warren Resen
Warren Resen
1 reviews
over 2 years ago
5 out of 5 stars

Always on time delivery.

Deliveries always on time. The one time I had to contact the manufacturer the staff person was helpful and friendly. I have excellent well water so filters last long past the normal expiration time. My last order was received 2/7/2023 and they filters are still in the carton. Guess I like to be prepared.

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Larry
Larry
1 reviews
over 2 years ago
5 out of 5 stars

easy to understand website

easy to understand website, good products fair pricing fast shipping

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Eric
Eric
1 reviews
over 2 years ago
5 out of 5 stars

Have been very happy with our…Whole House System

Have been very happy with our professionally installed whole house system. Have been through only one filter replacement and it went smoothly.

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Jim
Jim
1 reviews
over 2 years ago
5 out of 5 stars

love the elite water filter system

love the elite water filter system. have never had any trouble with the elite system, the filters were easy to replace and the water tastes wonderful,

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