Good but room for improvement
The dental work I received was satisfactory, but the scheduling process was confusing. I had to call multiple times to confirm my appointment. They should streamline this process.
A day ago
The dental work I received was satisfactory, but the scheduling process was confusing. I had to call multiple times to confirm my appointment. They should streamline this process.
A day ago
The team at Epic West is very professional and caring. They took the time to listen to my concerns, and I appreciated the thorough examination I received. I feel like I'm in good hands here.
A day ago
From check-in to check-out, my experience was exceptional. The dentist took the time to explain everything, and the office staff were very accommodating. Definitely my go-to dental clinic now!
A day ago
I’ve been going to Epic West for years, and I can’t say enough good things about them. The staff is always friendly, and my cleanings are thorough. I love that they remember my preferences from past v... See more
The dental work I received was satisfactory, but the scheduling process was confusing. I had to call multiple times to confirm my appointment. They should streamline this process.
The team at Epic West is very professional and caring. They took the time to listen to my concerns, and I appreciated the thorough examination I received. I feel like I'm in good hands here.
From check-in to check-out, my experience was exceptional. The dentist took the time to explain everything, and the office staff were very accommodating. Definitely my go-to dental clinic now!
I’ve been going to Epic West for years, and I can’t say enough good things about them. The staff is always friendly, and my cleanings are thorough. I love that they remember my preferences from past visits!
I had a fantastic visit at Epic West Family Dentistry. The staff was friendly and professional. Dr. Smith took the time to explain my treatment options clearly. Highly recommend!
While the facilities are nice and clean, I felt the staff could improve their communication. I had to ask several times about my treatment plan, which was a bit frustrating.
The dental hygienist was very gentle and made me feel comfortable during the cleaning. The wait time was reasonable, and the office is clean and well-maintained. Will return for my next appointment!
Overall, my experience was okay, but the wait time was excessive. I arrived on time for my appointment but waited over 30 minutes. This needs to be addressed for a better patient experience.
What I love most about Epic West is how family-oriented they are. They offer services for all ages and cater to kids exceptionally well. My whole family now goes here, and we are all happy!
I was disappointed with my visit. The dentist seemed distracted and didn’t fully address my concerns. I expected more attention to detail, especially since I was a new patient.
Epic West Family Dentistry is fantastic for children! My daughter was nervous about her first appointment, but the staff made her feel at ease and even gave her a little gift after her visit. A+ for kid-friendly services!
I had a decent experience, but it wasn’t as smooth as I expected. The staff seemed overwhelmed, which led to a longer wait than usual. The treatment was fine, but I left feeling a bit rushed.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Epic West Family Dentistry is a dental practice that provides a range of dental services for patients of all ages. The clinic likely offers preventive care, restorative treatments, and cosmetic dentistry to help maintain and improve oral health. With a focus on family-oriented care, the practice aims to create a comfortable environment for its patients.
This business has claimed their CrowdTrust profile and actively responds to reviews.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.
Epic West Family Dentistry receives a mix of feedback from its customers, highlighting both strengths and areas for improvement. Many reviewers praise the professional and caring staff, noting that the team takes the time to listen to concerns and provide thorough examinations. Families appreciate the practice's child-friendly approach, with several mentioning how well the staff accommodates young patients. However, some consumers express dissatisfaction with wait times and communication issues, indicating that the experience can feel rushed or disorganized. A few reviews mention the need for better management to streamline scheduling and reduce delays. Overall, while Epic West Family Dentistry is recognized for its exceptional service and family-oriented atmosphere, there are notable concerns regarding efficiency and staff communication.