The website is poorly designed, confusing, and generally unhelpful. Instructions are unclear and often feel like trick questions. Over-assessing is done for no logical reason for example, in hazard identification you might have 4–5 valid answers, but they will only accept the exact 2 they decided on. Even if you identify other correct hazards, you fail the question. This is especially frustrating because every following question builds on those initial answers, meaning you often have to redo large parts of the skills assessment for no reason.
The platform itself is unclear and unintuitive. You’re given all the answers in your skills assessment, but if you copy them exactly, you fail. If you reword them, it’s still often marked wrong because it’s “not exactly” what’s in the learning guide even if it’s correct.
they say they are the cheapest but they make your life so misrable that you buy the extra priority service
On top of that, response times for marking or feedback are too slow, dragging out the process unnecessarily. Overall, feels more like a cash grab than an actual learning platform.
