11 months ago
totally rubbish course，no reasonable to abandone my course，no refund， totally rubbish，no reason， disgusting website service.
11 months ago
Trainers were there to help when needed. easy content. Prompt response when asked.
A system glitch didn't let me get my certificate and then they wouldn't refund me. Now they are saying I'll have to pay and redo the whole course if I even want to get certified. Very frustrating. Outdated website and mediocre content that was not helpful.
Can someone people tell me why it took me 3.5 weeks to complete my white card with this website!! For some reason they decided to change the whole course just when I completed mine so I had to re-do all the same questions plus 20 more (keep in mind these were video answers). The marking as well is to stupid. They will not let you pass if you have worded something slightly different… it’s a joke. Because I’ve spent most of my time waiting around for them to approve my answers, I cannot start my job because I don’t have a white card yet. AND to speed up the process it’ll cost me over $100 which I can’t afford Thanks 👍🏼
I'm writing this because I'm extremely frustrated with this website. I spent 4 hours answering 136 questions and recording video assessments, only to be rejected twice for minor details that wouldn't affect my eligibility for a white card. It's infuriating considering the in-person option for a white card can be obtained in just 2 hours. This online process is just ridiculous.
PLEASE! people don't waste your time or money with this company, they don't CARE about people they only CARE about MONEY 🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑 customer service are from HELL.
The questions all provided the slide that the information was on, which was extremely useful.
site was overall easy to use, some questions' phrasing could use some clarity, and instructions could use some clarity in terms of how to use site.
The online course was easy to navigate and very user friendly. I will be using the website again for future training.
able to complete in my own time
Efficient easy just what I was after
Good training website
It’s a good place for to do your online RSA course
The course on this website is the best✨✨✨✨😇🙏
The information was easy to understand. Helpful to have the questions linked to specific slides and to be able to click back into the relevant slide to find information. The videos helped to make it more practical and memorable.
Although the course was very intense, it was easy to manoeuvre around the questions etc
No contact details at ALL! I did all the tests and paid, but you cannot book the last audio assessment cause there are no available dates! This is a SCAM website, don't pay!!! You won't be able to get your money back.
Very good course. Very easy to understand the questions
Fantastic company Staff available immediately when needed Will do more courses
It is easier to access and have a great question and answer format
It was great, the staff, call assistant response fairly on time, I liked it.
Really helpful training. No rush, very flexible
Based on analysis of 114 reviews rated 1-2 stars for Express Online Training
“I wish I had read these reviews before booking there whole system is rigged against you”
“Its a bloody scam stay away”
“Assessors are passive aggressive and tasks are especially frustrating for many students (White card final assessment...”
“Assessors are passive aggressive and tasks are especially frustrating for many students (White card final assessment...”
“The website is misleading it advertised the couse for $55, which is not the case unless you are doing the course for...”
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Express Online Training is an educational service provider that offers online training courses and programs. The company likely provides digital learning solutions across various subjects or professional development areas, allowing students to access coursework remotely through internet-based platforms. Their services may include structured online curricula, certification programs, or skills-based training modules designed for flexible, self-paced learning.
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Express Online Training receives a mix of feedback from its users. Many customers appreciate the ease of the courses and the helpfulness of trainers, noting that the content is straightforward and support is responsive. However, a significant number of reviewers express frustration with the slow assessment reviews and the perceived lack of transparency regarding fees. Complaints about the course structure, particularly for the construction white card, highlight issues with confusing requirements and lengthy processes that feel like a money grab. Some users report feeling misled by the advertised quick completion times, which often extend into weeks. Overall, while there are positive experiences, the negative feedback regarding course management and hidden costs overshadows the positives. The sentiment leans towards caution for potential students.
