Top-notch Experience!
From start to finish, my experience at Empire Motors was top-notch. They really understand customer service and made me feel valued throughout the process.
2 days ago
I was impressed by how the staff at Empire Motors treated me. They truly care about their customers and went out of their way to assist me with my purchase.
2 days ago
While I loved the car I bought, the paperwork took longer than expected. I felt a bit rushed during the final stages of the deal, which was a little frustrating.
2 days ago
Overall, my experience was good. The sales team was patient and answered all my questions. Just wish the financing process took less time.
2 days ago
I recently bought a used car from Empire Motors and couldn't be happier. The staff was knowledgeable and friendly, and the car runs like a dream!
From start to finish, my experience at Empire Motors was top-notch. They really understand customer service and made me feel valued throughout the process.
I had high hopes based on reviews, but my experience was disappointing. The car I purchased had some hidden issues that weren't disclosed. Be sure to thoroughly check.
Empire Motors has a good selection of vehicles, but my customer service experience was mixed. Some staff were very helpful, while others seemed distracted.
Empire Motors has a solid selection of cars, but I felt there wasn't enough transparency about the vehicle history. I recommend asking lots of questions.
I found the prices to be fair, and the cars were in good condition. However, the initial response time could be improved. I had to follow up a couple of times.
Empire Motors has a great selection of reliable cars at reasonable prices. The staff was knowledgeable and helped me find exactly what I wanted.
The team at Empire Motors was fantastic. They helped me find the perfect vehicle and made the whole process smooth. Highly recommend!
I had an excellent experience at Empire Motors! The staff was attentive, and they helped me find a car that fit my budget perfectly. Will definitely return!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Empire Motors Louisville is a business service provider specializing in automotive sales and services. The company likely offers a range of vehicles for purchase, along with maintenance and repair services to support customer needs. Additionally, it may provide financing options and vehicle trade-in services.
This business has claimed their CrowdTrust profile and actively responds to reviews.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.
Empire Motors Louisville receives a generally positive reception, with many customers praising the solid selection of vehicles and fair pricing. Reviewers highlight the attentive and knowledgeable staff, noting that their experiences often feel valued and supported throughout the buying process. However, some customers express mixed feelings, citing issues like slow paperwork and a lengthy financing process. A few reviews mention disappointment due to undisclosed vehicle issues, indicating a need for greater transparency regarding car histories. While many enjoy their purchases and recommend the dealership, others leave with a sense that their high expectations were not fully met. Overall, Empire Motors offers a commendable experience, though improvements in communication and efficiency could enhance customer satisfaction further.