Easy ordering
Easy ordering. Not too happy about the extended shipping times, tho. If I'm paying for the shipping, FedEx or UPS should be offered at the appropriate cost.

Over a year ago
I am very happy! Ordering from your site was quick n easy and it ALWAYS HAS BEEN!! Lately the smoke shops near me don't have the coils, juices etc that my husband and I use. It is a relief to know tha... See more
Over a year ago
Fast shipment and exactly what I ordered. No issues at all with this company. Appreciate everything. Thank you.
Over a year ago
You guys are awesome my mom found her juice she likes
Easy ordering. Not too happy about the extended shipping times, tho. If I'm paying for the shipping, FedEx or UPS should be offered at the appropriate cost.
I found the brand and flavor of vape juice i wanted, but the strength is not available. I prefer 0mg. nicotine but I purchased the 3mg. Hopefully I can find more 0mg in the future.
The quantities are all wrong... Im so disappointed. I ordered 1 pod now says on the order 2, I ordered 1 of a flaver of juice and now says 2 and then I ordered 3 of another and it says 1. This is so upsetting!
You have great options to choose from. Biggest selection i have seen by far for an online store. You even had five pawns which I don't think I have seen anywhere except buying direct from their website. Prices are not bad except for all the taxes and what not which I get is the law, just stinks. Unless something very wrong with order I will be purchasing again.
Fast and easy, found what I was looking for and right to check and that was that.
I always find what I'm looking for at a great and affordable price. Got to love the amazing deals and great selection on juices.. thank you
I have ordered several times over the past couple of years and never had a problem! And they have great pricing!
The website is so easy to use and the prices are great!
Lost 2 packages... Ordered one that seems to never be coming. Been at Same Mail facility over a month. Thought maybe I would pay the extra shipping and for shipping protection and order another package. Nope they lost it. I have been going to element vape for years. They were always reliable... But now they are not at all. They lost a life long customer.
I ordered from Element Vape a month ago. All tracking information has been miniscule. The lack of communication from seller has been infuriating. The lies of attempted failed deliveries was the last straw for me. This order experience has been the most frustrating ordeal I have ever encountered. If you are thinking about ordering from them, I urge you to find a different seller as I would never want anyone to pay out hard earned money with nothing to show for it. I believe they are dishonest and shady at the very least. I question all the positive reviews they do have as my experience has been anything but successful.
Still have not received order placed 5/12. Ordered express shipping and insurance. Mute nothing! Never again. Beware!!!!!!!!
It was signed by someone who was not the recipient. And we never received the order. I’m very upset and disappointed.
Always great deals and flavors to choose from.
3 weeks after placing the order now it's marked delivered. Address is correct but no one signed for it I was home at that time. I would expect to at least be able to tell me which carrier attempted to deliver? No pickup slip or anything other than their tracking. Never heard of their tracking before. All I know is I'm out 50 bucks and never got what I ordered their emails are reassuring but nothing more than that. Local vape shop Nova 5 vape same price minus shipping and adult signature fee. Freaking kidding me lots of good that did! Hate having to call the bank and file disputes so unless that's something you want to go through and if you want to save some money in case they're legit order elsewhere!!
Sent the wrong coils and was unwilling to make right. Will no longer purchase supplies from element vape.
Don't pay extra for shipping. Product not delivered in the time the site says it will. FYI still haven't received my items with no eta on when it will be delivered. Only got an automated response when asking for a refund of the shipping at least. I don't know when or if I will receive the items I paid for. It is may 22 2025 and I ordered on May 2 2025
Would not recommend. My order got held up "processing" and that status never changed. Because I didn't pay for extra shipping insurance, I am just out of luck. No product, no refund, SAVE YOUR MONEY!
Paid for expedited shipping and then found out after two weeks that expedited shipping is only for west coast shipping. This was not outlined clearly at the time of the order. The shipping company then told me that they lost my products and even though I sent them confirmation of the lost package, they will not issue a refund.
I ordered the items like a month ago and I still didn’t receive any of the things that I bought what a waste of 30 dollars
Great deals on vapes
Based on analysis of 70 reviews rated 1-2 stars for Element Vape
“They gave my parcel to GLS Shipping and took my money for express shipping”
“90 and they gave me nothing but gibberish and "Zero"customer service support”
“Awful delivery service; instead of using USPS or other established carriers, they subcontract to a fly-by-night deliv...”
“But because yall make it impossible to get a refund I'm hoping that GLS holds true to getting a new package from Elem...”
“I made the mistake of giving them $158”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Element Vape is an online retail platform specializing in vaping products, including disposable vapes, mod kits, pod systems, and a wide selection of premium e-liquids. The company aims to serve the diverse needs of the vaping community by offering a variety of high-quality products at competitive prices. Customers can browse through new arrivals and bestsellers, ensuring they have access to the latest trends in vaping technology and flavors. With a focus on customer satisfaction, Element Vape has garnered a substantial following and positive reviews from its users. The platform also features special offers and a newsletter that keeps customers informed about the latest products and promotions. Element Vape caters to both novice and experienced vapers, making it a go-to destination for anyone seeking reliable and innovative vaping solutions.
Element Vape receives predominantly positive feedback from customers, with many praising the ease of ordering and the speed of shipping. Reviewers frequently highlight the user-friendly website and the wide selection of vape products, making it a go-to shop for many. Customers express satisfaction with their orders, noting that they receive exactly what they expect, often with fast delivery times. However, some critical reviews point to issues with shipping and order fulfillment, with a few consumers reporting poor customer service experiences and delays. Despite these complaints, the overall sentiment remains largely favorable, with many shoppers expressing happiness with their purchases and the convenience of the service. Overall, Element Vape is viewed positively, though there are areas for improvement in customer support and shipping reliability.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.