Review summary

ECO ENERGY SERVICES LTD. receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

F
Good 👍 experience

Good 👍 experience

Very helpful and good service

Very helpful and good service

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All reviews

707 total • Write a review

Showing 591 - 600 of 703 reviews
J
5 out of 5 stars

Best service

Very happy for the new boiler installation. Thanks

Date of experience: January 29, 2024

RP
5 out of 5 stars

"I highly recommend the government…

"I highly recommend the government grant through Eco Energy Services. It's a fantastic opportunity to make your home more energy-efficient and save on bills. Refer friends through 'Refer a Friend' and get £100 at installation for every successful referral." Your support means a lot. Thanks for being part of Eco Energy Services!

Date of experience: January 28, 2024

JS
5 out of 5 stars

Great

Great. I recommend the service provider to all. Very helpful and informative. I’m very happy to receive the service and satisfied. Keep up the great work.

Date of experience: January 28, 2024

AD
3 out of 5 stars

The service we received initially was…

The service we received initially was very good. The team which organised the funding and the fitting dates were helpful, fast and efficient. The installation team were polite and tidy but after the installation we found that the extractor fans which were fitted in 2 rooms do not work and when I spoke to eco energy services about this they sent me the installation teams telephone number and told me to deal with them directly, which was difficult as they were hard to get hold of and never bothered to return to sort the problem out.

Date of experience: January 28, 2024

rm
1 out of 5 stars

None of window vents actually worked…

None of window vents actually worked they were just glue to the window. The extrqctpr in the bathroom went straight into the insulation. And the kitchen extrqctor was drilled straight through my back door lintel. Boiler was a rush job glue looks messy now of the pipe work was updated to regs. And radiators were old and they didn’t even flush them through

Date of experience: January 27, 2024

SC
4 out of 5 stars

Installed new boiler satisfactorily and…

Installed new boiler satisfactorily and cleaned up after install. Recommend Eco Energy services for thorough survey and satisfactory boiler installation through government grant scheme

Date of experience: January 26, 2024

AG
4 out of 5 stars

Heat Pump and Solar for the Eco4 grant…

The work carried out for the Eco4 grant was started within 2 weeks of getting the go-ahead and the installed equipment has been great. TagGas, who did the work on Eco's behalf were great and easy to talk to. Eco are not so great at communication. I've spent a number of hours on hold with the company and different departments seem unable to pass messages between each other. Also, I've had three phone calls and numerous emails and texts in the last week demanding that I write a review for them.

Date of experience: January 26, 2024

HG
3 out of 5 stars

My review

They were great and super helpful. The boiler works fantastic and a few issues here and there regarding leaks but they came back and fixed them straight away. Honestly can't believe we had this for free, it was great. Just bare in mind they say it will take one day but really takes about two/three depending on your old boiler and things. Would of given higher but when I asked to keep my old copper boiler they didn't seem happy with it but let us have it and then it mysteriously disappeared after one of the boiler men came back to check on the leaks we where having. Also they didn't ask if they could use our towels/tea towels (found 5 of them soaking wet in the cardboard boxes that where left outside our front door) also ate all my son's sweets (without asking), that where left accidentally on the side in the kitchen.

Date of experience: January 26, 2024

rM
4 out of 5 stars

It’s been working well and save us…

It’s been working well and save us energy bills

Date of experience: January 26, 2024

pA
5 out of 5 stars

Had new condenser boiler installed on…

Had new condenser boiler installed on 07.08.2023. The two-man team of installers carried out a perfect job and completed in single day. The quality of job was satisfactory and workmanship acceptable. I am personally happy to recommend the company for others.

Date of experience: January 26, 2024

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