Review summary

ECO ENERGY SERVICES LTD. receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

F
Good 👍 experience

Good 👍 experience

Very helpful and good service

Very helpful and good service

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

707 total • Write a review

Showing 571 - 580 of 703 reviews
SL
5 out of 5 stars

Amazing

Quick, reliable and friendly! I thought it was all too good to be true but having a brand new boiler being installed within a week of me contacting them was a dream come true! The staff were extremely friendly and helpful answered any questions I had and quick responses via email. The people who came to actually do the work were amazing! Removed 2 water tanks and old boiler, installed new boiler, insulation and new radiator knobs within 7hrs with very little break. We are extremely grateful and love our new boiler and thermostat system, once again thankyou!

Date of experience: February 28, 2024

SC
1 out of 5 stars

A SCAM COMPANY

I'd been looking on the GOV.UK website regarding the Warm Home Discount. Apparently I'm no entitled to it this year. Suddenly, I received a call from this company telling me it was because of the make of boiler I had!

Date of experience: February 28, 2024

MP
5 out of 5 stars

The engineer were very punctual

The engineer were very punctual, very respectful and polite. They asked me all the questions which were really useful as how I wanted my all the radiators and a boiler. They were very efficient and helpful. They left my house very neat and clean. I would definitely recommend the service to my friends and family. Thank you.

Date of experience: February 22, 2024

SZ
5 out of 5 stars

They really good they finish work with…

They really good they finish work with in week really good company

Date of experience: February 22, 2024

J
3 out of 5 stars

Boiler is great

Boiler is great, installed quickly but the recently insulated loft was trashed (mainly because plumber was under pressure to finish job quickly) so had to get someone to come and relay loft insulation. Still no manual or paperwork for boiler installation despite asking a few times.

Date of experience: February 21, 2024

E
1 out of 5 stars

AVOID AT ALL COSTS!!!

If I could give 0 stars I would!! An absolute joke of a company. My boiler was never installed correctly and doesn’t connect to the thermostat properly so my heating is constantly on and has caused me an increase in energy costs!! I have complained through email 4 times and telephone conversations and asked for someone to come out to fix it to just be ignored. DO NOT TRUST THIS COMPANY!!!!!!

Date of experience: February 19, 2024

NH
5 out of 5 stars

Good programme

"I highly recommend the government grant through Eco Energy Services. It's a fantastic opportunity to make your home more energy-efficient and save on bills. Refer friends through 'Refer a Friend' and get £100 at installation for every successful referral."

Date of experience: February 16, 2024

AB
4 out of 5 stars

Delighted

The process to confirm I was eligible for a new boiler was brilliant. Two very pleasant men came and did the job in a day. It was hard work for them. Unfortunately one had to come back the following day as part of the pipe work below the boiler had a big leak. This was fixed by the chappie. The outside of the boiler casing is not level. You can see this from just looking so not sure how the men could not. I have been told it will not stop the boiler working properly and will not cancel the guarantee. My old boiler was over 20 years old and I am delighted with this new one. Just wish the casing was level and the outside pipe work was smarter where the pipe comes out of the house.

Date of experience: February 12, 2024

EB
5 out of 5 stars

The best solution the best we very…

The best solution the best we very happy. No more space for more star ??? :))

Date of experience: February 12, 2024

JK
5 out of 5 stars

The guys came in nice and early

The guys came in nice and early. Very polite, got on with the job. Kept the work clean and took away all of the rubbish. All the work finished in one day, very pleased with the end result.

Date of experience: February 12, 2024

Previous1•••575859•••71Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.