eCapital Freight Factoring receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
First I want to say thanks to Alex Sanchez at ECapital for listening and understanding what I was facing. A friend of mi...Read more
Johnny is a very good person and hard worker. He has helped us a lot. In choosing a factoring and fuel cards
John Solis and Jorge have helped me tremendously especially being a new carrier to keep me away from the bad double brokers and get me paid expediently along with setting up a fuel discount card too. I am grateful for signing up with e capital as they are a good partner in this industry.
I called 3/22/2022 to requested my account to be closed and have my reserve funds disbursed after not having any load activity for 11 months. I was told my representative would follow up. On 04/10/2022 I received an email to let me know that they would only accept request to release the funds on my account on the date range of December 9 through January 7. How ridiculous is that! I have to wait 8 months to release funds that belong to me. This is the only company that I have ever had a relationship with a company that doesn’t refund your money as soon as the account is closed. They have no regard for small businesses that are just trying to survive and make ends meet. I would not recommend anyone or company use their services. Noone should be forced to only have a 30 day window to be refunded out of 365 days. Unfair, unrealistic and just down right disrespectful practices. I hope this review saves others from the financial hardships of doing business the wrong factoring company. eCapital is a heartless greedy monster.
Great communication. Great job E-capital 👍🏽
I must say from the initial meeting to my first factoring bill was friendly and on point. The portals are user friendly and the cards provided work seemlessly. Well worth the factoring percentage.
Excellent and fast service great staff specially harash Solanki
Steve Aguilera was extremely helpful and friendly to get us started to the beginning of our journey. Thank you, Tower Trucking
good very goood
I just recently opened my account and I have received Excellent and expedited customer service from my sales specialist Justin Oliver. I have heard of factoring before and am Super happy that it was such a easy and painless process with Justin and E capital . I look forward to a long and enjoyable experience with using them for my Factoring and am excited with how quick the invoices were paid . To anyone who owns a small company like me or large and need access to quick turnaround on your loads I highly recommend you give Justin Oliver a call !!
BEST FACTORING COMPANY WILL RECOMMEND 100% THANKS FELIPE NETRO FOR YOUR COSTUMER SERVICE AND HARD WORKING
Great Customer service.. Slow factoring.
Excellent service, Jon and Branden were very helpful and held my have though the on boarding process. If your looking for a factoring company give Jon a call.
Great customer service 👍
I love this factoring company it make my company run so smooth
My account manager Zarna is the BEST!
Excellent services
Giving Thanks to ecapital for the honesty first & far most! It's true this is the hardest of starting a trucking business, TRUST! Not downing anyone's business but ecapital is one at the very top for this company and I have no intentions of going anywhere. Thanks Again eCapital!
We have had nothing but amazing experience with eCapital. Customer service is amazing!
Very fast factoring,very good service. Highly recommended.
Randy is great very helpful at anytime always willing to help
The service was great
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