Not what I expected
I had high hopes based on reviews, but my experience was just okay. The doctor seemed rushed, and I didn't get my questions answered fully. I would try again but hope for better next time.
A day ago
Dr. Smith took the time to explain everything in detail. I felt well taken care of, and the procedure went smoothly. Only downside was a bit of a wait time, but it was worth it.
A day ago
I had a wonderful experience at East Valley Urology. Everyone from the receptionist to the doctor was friendly and knowledgeable. I left feeling relieved and well cared for.
A day ago
The care was good, but I had to wait over an hour past my appointment time. I understand they can get busy, but better time management would help.
A day ago
The staff were friendly, but I found the check-in process to be a bit chaotic. It took longer than expected to get started, which was frustrating.
I had high hopes based on reviews, but my experience was just okay. The doctor seemed rushed, and I didn't get my questions answered fully. I would try again but hope for better next time.
I was pleasantly surprised by how attentive the staff were. From the moment I walked in, I felt cared for. Dr. Lee took time to explain my diagnosis and options in detail.
The facility was clean, and the staff was friendly. However, I felt like my concerns weren't fully addressed. Some more follow-up would have been appreciated.
My visit was satisfactory overall. The service was good, and I felt I received the care I needed. However, I do think the facility could use some updating.
The staff at East Valley Urology Center were very kind and professional. They made me feel comfortable during my appointment. Highly recommend!
While I appreciated the professionalism of the staff, I had an issue with billing that took a while to resolve. I believe better communication could help avoid this in the future.
The care I received here was top-notch. The staff made me feel at ease, and the doctor was amazing. I appreciate how they follow up to check on your recovery too!
I was impressed with how quickly my appointment went. The nurse was very attentive and answered all my questions. The only improvement could be in the waiting area comfort.
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East Valley Urology Center Queen Creek is a medical facility specializing in urological care and treatments. The center likely offers a range of services including diagnosis, management, and treatment of urological conditions for patients of all ages. With a focus on patient-centered care, the center aims to provide comprehensive solutions for urological health issues.
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East Valley Urology Center in Queen Creek receives a mix of feedback from its customers. Many reviewers praise the attentive care and professionalism of the staff, highlighting how they feel well taken care of during their visits. Positive comments emphasize the kindness of the staff and the thoroughness of the doctors, with several patients expressing satisfaction with the quality of care received. However, there are notable concerns regarding wait times and organizational issues; some customers report long waits past their appointment times and a chaotic check-in process. Additionally, a few reviewers mention that their questions were not fully addressed, indicating a need for better communication. Overall, while the center is appreciated for its caring staff and quality service, improvements in efficiency and organization could enhance the patient experience.