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HomeBusiness ServicesDynegy Reviews

Dynegy Reviews

3.6666666666666665 out of 5 stars
3.6666666666666665 out of 5 stars
3.7
|Great|12 reviews

TrustScore

3.7
3.6666666666666665 out of 5 stars
Great
5 out of 5 stars
3
4 out of 5 stars
4
3 out of 5 stars
3
2 out of 5 stars
2
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

Margaret Gonzalez
Margaret GonzalezFeatured

3 days ago

3 out of 5 stars

Good Company, but Some Flaws

Dynegy offers solid services at a good price, but my first bill had unexpected charges. Their customer service was helpful but took a while to resolve my concerns.

Karen Thompson
Karen ThompsonFeatured

3 days ago

3 out of 5 stars

Mixed experience

While I appreciate the energy savings, my experience with Dynegy's customer service has been hit or miss. Some reps are very knowledgeable, while others seem rushed and uninformed.

Kenneth Wilson
Kenneth WilsonFeatured

3 days ago

4 out of 5 stars

Reliable Energy Provider

I’ve been with Dynegy for over a year and have experienced no outages. Their pricing is transparent, and I like the online account management tools they offer.

Kevin Perez
Kevin PerezFeatured

3 days ago

5 out of 5 stars

Great Rates!

I was pleasantly surprised by the competitive rates offered by Dynegy. The onboarding process was straightforward, and I've had no issues since. Definitely a great choice for startups!

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Margaret Gonzalez
Margaret Gonzalez
1 reviews
Featured
3 days ago
3 out of 5 stars

Good Company, but Some Flaws

Dynegy offers solid services at a good price, but my first bill had unexpected charges. Their customer service was helpful but took a while to resolve my concerns.

Helpful?
Karen Thompson
Karen Thompson
1 reviews
Featured
3 days ago
3 out of 5 stars

Mixed experience

While I appreciate the energy savings, my experience with Dynegy's customer service has been hit or miss. Some reps are very knowledgeable, while others seem rushed and uninformed.

Helpful?
Kenneth Wilson
Kenneth Wilson
1 reviews
Featured
3 days ago
4 out of 5 stars

Reliable Energy Provider

I’ve been with Dynegy for over a year and have experienced no outages. Their pricing is transparent, and I like the online account management tools they offer.

Helpful?
Kevin Perez
Kevin Perez
1 reviews
Featured
3 days ago
5 out of 5 stars

Great Rates!

I was pleasantly surprised by the competitive rates offered by Dynegy. The onboarding process was straightforward, and I've had no issues since. Definitely a great choice for startups!

Helpful?
John Anderson
John Anderson
1 reviews
3 days ago
4 out of 5 stars

Affordable and Efficient

Dynegy has helped our small business save on energy costs. The service is efficient, but I encountered some hiccups with the website when trying to access my account.

Helpful?
Susan Miller
Susan Miller
1 reviews
3 days ago
5 out of 5 stars

Excellent Service Overall

Dynegy has been a reliable partner for our energy needs. Their customer support is always prompt and helpful. Highly recommend for businesses!

Helpful?
Mark Miller
Mark Miller
1 reviews
3 days ago
2 out of 5 stars

Needs Better Communication

I found their service to be okay, but I had some issues with communication during the setup. I hope they can improve in this area, as it caused unnecessary stress.

Helpful?

TrustPilot Scam Exposed

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Kevin Jackson
Kevin Jackson
1 reviews
3 days ago
4 out of 5 stars

Good Energy Solutions

We switched to Dynegy six months ago and have seen a decrease in our energy costs. The transition was smooth, but I wish their initial setup process was a bit clearer.

Helpful?
Matthew Gonzalez
Matthew Gonzalez
1 reviews
3 days ago
2 out of 5 stars

Could Use Improvements

My experience with Dynegy has been average. While their rates are competitive, the lack of timely updates during peak times was frustrating. Overall, they have potential.

Helpful?
Ashley Thompson
Ashley Thompson
1 reviews
3 days ago
4 out of 5 stars

Satisfactory Experience

Overall, I’m satisfied with Dynegy's service. Their energy plans are flexible and meet our business needs. However, I would like more options for renewable energy sources.

Helpful?
Nancy Rodriguez
Nancy Rodriguez
1 reviews
3 days ago
5 out of 5 stars

Great Customer Support

The customer support team at Dynegy is fantastic! They helped me through a tricky billing issue, and it was resolved quickly. It would be nice to have more proactive communication, though.

Helpful?
Joshua Williams
Joshua Williams
1 reviews
3 days ago
3 out of 5 stars

Decent but room for improvement

Dynegy provides a decent service, but the billing can sometimes be confusing. I appreciate their customer service team, which is always ready to help.

Helpful?

Frequently asked questions for Dynegy

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About Dynegy

Dynegy is a company that provides energy solutions, primarily focused on the generation and sale of electricity. It operates a diverse portfolio of power plants across various regions, leveraging both traditional and renewable energy sources to meet customer demands. The company is involved in wholesale electricity markets and offers services related to energy management and optimization.

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Category

Business Services

Review summary

Reviewers generally appreciate Dynegy for its competitive rates and efficient service, noting significant savings on energy costs. Many customers highlight the straightforward onboarding process and commend the helpfulness of the customer support team, with some describing their experiences as excellent. However, there are notable concerns regarding communication, particularly during the setup and peak times, which some find frustrating. Issues with unexpected charges on bills and a lack of timely updates have also been mentioned, indicating room for improvement in customer communication and clarity. While the overall sentiment leans positive, with many satisfied with the service, the mixed feedback suggests that Dynegy could enhance its customer experience by addressing these critical areas.

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Based on reviews, created with AI