Good Company, but Some Flaws
Dynegy offers solid services at a good price, but my first bill had unexpected charges. Their customer service was helpful but took a while to resolve my concerns.
3 days ago
Dynegy offers solid services at a good price, but my first bill had unexpected charges. Their customer service was helpful but took a while to resolve my concerns.
3 days ago
While I appreciate the energy savings, my experience with Dynegy's customer service has been hit or miss. Some reps are very knowledgeable, while others seem rushed and uninformed.
3 days ago
I’ve been with Dynegy for over a year and have experienced no outages. Their pricing is transparent, and I like the online account management tools they offer.
3 days ago
I was pleasantly surprised by the competitive rates offered by Dynegy. The onboarding process was straightforward, and I've had no issues since. Definitely a great choice for startups!
Dynegy offers solid services at a good price, but my first bill had unexpected charges. Their customer service was helpful but took a while to resolve my concerns.
While I appreciate the energy savings, my experience with Dynegy's customer service has been hit or miss. Some reps are very knowledgeable, while others seem rushed and uninformed.
I’ve been with Dynegy for over a year and have experienced no outages. Their pricing is transparent, and I like the online account management tools they offer.
I was pleasantly surprised by the competitive rates offered by Dynegy. The onboarding process was straightforward, and I've had no issues since. Definitely a great choice for startups!
Dynegy has helped our small business save on energy costs. The service is efficient, but I encountered some hiccups with the website when trying to access my account.
Dynegy has been a reliable partner for our energy needs. Their customer support is always prompt and helpful. Highly recommend for businesses!
I found their service to be okay, but I had some issues with communication during the setup. I hope they can improve in this area, as it caused unnecessary stress.
We switched to Dynegy six months ago and have seen a decrease in our energy costs. The transition was smooth, but I wish their initial setup process was a bit clearer.
My experience with Dynegy has been average. While their rates are competitive, the lack of timely updates during peak times was frustrating. Overall, they have potential.
Overall, I’m satisfied with Dynegy's service. Their energy plans are flexible and meet our business needs. However, I would like more options for renewable energy sources.
The customer support team at Dynegy is fantastic! They helped me through a tricky billing issue, and it was resolved quickly. It would be nice to have more proactive communication, though.
Dynegy provides a decent service, but the billing can sometimes be confusing. I appreciate their customer service team, which is always ready to help.
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Dynegy is a company that provides energy solutions, primarily focused on the generation and sale of electricity. It operates a diverse portfolio of power plants across various regions, leveraging both traditional and renewable energy sources to meet customer demands. The company is involved in wholesale electricity markets and offers services related to energy management and optimization.
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Reviewers generally appreciate Dynegy for its competitive rates and efficient service, noting significant savings on energy costs. Many customers highlight the straightforward onboarding process and commend the helpfulness of the customer support team, with some describing their experiences as excellent. However, there are notable concerns regarding communication, particularly during the setup and peak times, which some find frustrating. Issues with unexpected charges on bills and a lack of timely updates have also been mentioned, indicating room for improvement in customer communication and clarity. While the overall sentiment leans positive, with many satisfied with the service, the mixed feedback suggests that Dynegy could enhance its customer experience by addressing these critical areas.