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HomeBusiness ServicesDucane Ac Reviews

Ducane Ac Reviews

3.6666666666666665 out of 5 stars
3.6666666666666665 out of 5 stars
3.7
|Great|12 reviews

TrustScore

3.7
3.6666666666666665 out of 5 stars
Great
5 out of 5 stars
3
4 out of 5 stars
4
3 out of 5 stars
3
2 out of 5 stars
2
1 out of 5 stars
0
12 reviews in total

Review summary

Ducane Ac receives a mix of reviews, highlighting both strengths and areas for improvement. Many customers appreciate the professional and reliable service, noting the quality of installation and the efficiency of technicians. Positive sentiments emphasize the good value for money and excellent customer service, with some reviewers praising the promptness and knowledge of the staff. However, there are recurring complaints regarding follow-up communication, with several consumers expressing disappointment over slow response times and a lack of detailed explanations post-installation. Additionally, some found the scheduling process to be frustrating, with delays impacting their overall experience. While Ducane Ac delivers commendable service, the inconsistency in follow-up and communication leaves room for enhancement.

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Based on reviews, created with AI

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See what reviewers are saying

Joshua Anderson
Joshua AndersonFeatured

3 days ago

4 out of 5 stars

Reliable and Professional

The team at Ducane Ac is reliable and professional. They did a great job installing our new air conditioning unit. The only downside was the slightly longer wait for the installation date.

Kenneth Thompson
Kenneth ThompsonFeatured

3 days ago

3 out of 5 stars

Mixed Feelings

I'm a bit torn about my experience. While the service was prompt and friendly, I felt the technician could have explained the system better before leaving. I ended up with more questions than answers.

William Thomas
William ThomasFeatured

3 days ago

4 out of 5 stars

Excellent Installation Job

The installation team was excellent! They worked efficiently and left the place clean. I am very pleased with the air conditioning unit. The only issue was a slight delay in their arrival time.

Barbara Martin
Barbara MartinFeatured

3 days ago

5 out of 5 stars

Highly Efficient Service

Ducane Ac provided excellent service when I needed my HVAC system repaired. The technician arrived on time and was very knowledgeable. Highly recommend!

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Joshua Anderson
Joshua Anderson
1 reviews
Featured
3 days ago
4 out of 5 stars

Reliable and Professional

The team at Ducane Ac is reliable and professional. They did a great job installing our new air conditioning unit. The only downside was the slightly longer wait for the installation date.

Helpful?
Kenneth Thompson
Kenneth Thompson
1 reviews
Featured
3 days ago
3 out of 5 stars

Mixed Feelings

I'm a bit torn about my experience. While the service was prompt and friendly, I felt the technician could have explained the system better before leaving. I ended up with more questions than answers.

Helpful?
William Thomas
William Thomas
1 reviews
Featured
3 days ago
4 out of 5 stars

Excellent Installation Job

The installation team was excellent! They worked efficiently and left the place clean. I am very pleased with the air conditioning unit. The only issue was a slight delay in their arrival time.

Helpful?
Barbara Martin
Barbara Martin
1 reviews
Featured
3 days ago
5 out of 5 stars

Highly Efficient Service

Ducane Ac provided excellent service when I needed my HVAC system repaired. The technician arrived on time and was very knowledgeable. Highly recommend!

Helpful?
Dorothy Thompson
Dorothy Thompson
1 reviews
3 days ago
5 out of 5 stars

Great Customer Service

I was impressed with Ducane Ac's customer service. They followed up after the installation to ensure everything was working well. It's nice to know they care about their customers.

Helpful?
Amanda Miller
Amanda Miller
1 reviews
3 days ago
2 out of 5 stars

Not What I Expected

I had high expectations based on reviews, but my experience was underwhelming. The service was okay, but the technician was late and seemed rushed. I expected better for the price I paid.

Helpful?
William Johnson
William Johnson
1 reviews
3 days ago
2 out of 5 stars

Disappointing Follow-Up

While the initial service was good, I was disappointed with the follow-up. I had a couple of questions after installation, but it took longer than expected to get a response.

Helpful?

TrustPilot Scam Exposed

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Read the analysis
Christopher Smith
Christopher Smith
1 reviews
3 days ago
4 out of 5 stars

Good Value for Money

I found Ducane Ac to offer good value for money. The technician was professional, and the installation process was smooth. However, I wish they had provided more information on maintenance.

Helpful?
Jennifer Williams
Jennifer Williams
1 reviews
3 days ago
4 out of 5 stars

Quality Service with a Few Hiccups

I received quality service from Ducane Ac, but there were a few hiccups during the scheduling process. Once the technician arrived, however, everything went smoothly, and I'm satisfied with the outcome.

Helpful?
Joseph Hernandez
Joseph Hernandez
1 reviews
3 days ago
5 out of 5 stars

Fast and Friendly

Ducane Ac was fast and friendly. I appreciated their promptness when I needed repairs. They got my AC running in no time, and I felt the price was fair.

Helpful?
Sandra Garcia
Sandra Garcia
1 reviews
3 days ago
3 out of 5 stars

Decent Work, Slow Response

The work performed was decent, but I found the response time to my initial inquiry quite slow. It took several days to get a technician scheduled, which was frustrating.

Helpful?
Jessica Davis
Jessica Davis
1 reviews
3 days ago
3 out of 5 stars

Satisfactory Experience

Overall, my experience with Ducane Ac was satisfactory. The staff was friendly, but I felt the pricing was a bit higher than expected. Still, the quality of work was commendable.

Helpful?

Frequently asked questions for Ducane Ac

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About Ducane Ac

Ducane AC is a business that specializes in providing air conditioning solutions and services. The company likely offers installation, maintenance, and repair services for various types of air conditioning systems, catering to both residential and commercial clients. Ducane AC aims to enhance indoor comfort through efficient climate control solutions.

Company information

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Business Services