DIRECT VAPOR

4.081 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.081 out of 5 stars
Great
5 out of 5 stars
631
4 out of 5 stars
132
3 out of 5 stars
58
2 out of 5 stars
45
1 out of 5 stars
134
1,000 reviews in total

Review summary

DIRECT VAPOR receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
3 out of 5 stars
3/5

Not easy to navigate

Not easy to navigate, said free signature but it charged me 5.99

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

CONSTANT AGE VARAFCATION CHARGE…

I like their juice quility and other products. My problem is I'm a return customer several times with you, email on file...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best prices both online & in store

Affordable, wide selection & swift shipping. I truly appreciate the easy age verification as well as prompt delivery. So...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Always a great experience

Always a great experience

0
0
🔥 High engagement

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customer
1 reviews
almost 3 years ago
5 out of 5 stars

Great prices

Great prices

Helpful?
almost 3 years ago
5 out of 5 stars

They always have what I want in stock…

They always have what I want in stock and ships fast. Plus the prices are great. Thank you direct vapor.

Helpful?
almost 3 years ago
5 out of 5 stars

Quick to load & easy to navigate

Quick to load & easy to navigate

Helpful?
Zachary Mitz
Zachary Mitz
1 reviews
almost 3 years ago
5 out of 5 stars

Good deals

Good deals , 3rd time.ordwringnwith zero issues

Helpful?
Theresa Howe
Theresa Howe
1 reviews
almost 3 years ago
5 out of 5 stars

I always have a good experience…

I always have a good experience shopping with Direct Vapor. Good shipping times and great products!!

Helpful?
Judith Slack
Judith Slack
1 reviews
almost 3 years ago
5 out of 5 stars

Been with Direct Vapor for years.

Been with Direct Vapor for years. Always the best prices and have never had a problem.

Helpful?
Dora
Dora
1 reviews
almost 3 years ago
5 out of 5 stars

excellent!!!!

excellent!!!!

Helpful?
Sherry McCoy
Sherry McCoy
1 reviews
almost 3 years ago
1 out of 5 stars

So if you go onto your website and…

So if you go onto your website and order Raspberry Lemonade and put how many you want it sends you the wrong kind... Which is what it did for me I ordered 6 and I got Blue Lemonade which I do not like at all!

Helpful?
MsUnhurdof
MsUnhurdof
1 reviews
almost 3 years ago
4 out of 5 stars

Can't find Zeus replacement glass

Can't find Zeus replacement glass

Helpful?
almost 3 years ago
5 out of 5 stars

Quick delivery and awesome prices keep…

Quick delivery and awesome prices keep me coming back

Helpful?
Tammy Porter
Tammy Porter
1 reviews
almost 3 years ago
5 out of 5 stars

Fast & Easy

Products are clearly identified and selection & purchase process is simple, fast & secure.

Helpful?
Cheri Piles
Cheri Piles
1 reviews
almost 3 years ago
5 out of 5 stars

Quick and easy!

Quick and easy! It would be even better if there was a re-order same as last order choice in the "my orders" section.

Helpful?
almost 3 years ago
5 out of 5 stars

Be patient and your stuff WILL COME

Stuff comes a couple weeks after I order but it comes and customer service was good the time I used it. 9nly thing that is troubling is I pay a signature fee but not once have I had to sign. They just dump the pkg on front step and leave.

Helpful?
almost 3 years ago
5 out of 5 stars

It took awhile to get my shipment and I…

It took awhile to get my shipment and I was very upset. I contacted the customer service representative and eventually my original shipment (I assume it was lost, then found) came. The same day I received an email saying they had replaced my order. I contacted them to to let them know and they were advised that due to the amount of time I had waited, I was allowed to keep it when received. Now that is good customer service. Buy from them with confidence.

Helpful?
almost 3 years ago
5 out of 5 stars

Smooth order process.

Smooth order process.

Helpful?
Jen Boylan
Jen Boylan
1 reviews
almost 3 years ago
1 out of 5 stars

Placed order 12/26, still haven’t received

I placed an order on 12/26, received shipment info 12/28. Three weeks later, tracking still says “awaiting carrier pickup”. Customer service is a joke, it went from “since it’s been 2 weeks I’ll have to send this to management which will take 3-5 business days” to “sorry, it has to be a month before we’ll do anything”. CSRs are rude and condescending, DO NOT ORDER FROM THEM

Helpful?
Mike
Mike
1 reviews
almost 3 years ago
5 out of 5 stars

good product and quick shipping

good product and quick shipping

Helpful?
almost 3 years ago
5 out of 5 stars

First time

Very easy first order will update when I receive the items I purchased!

Helpful?
almost 3 years ago
1 out of 5 stars

It's going on 2 weeks and still says…

It's going on 2 weeks and still says waiting to fit pick up or whatever they claim. Asked for money back but they won't. Says 3-7 business days but when I emailed looking for package they said it could take an additional 14 days which could turn into 20 days just for a few pods. I paid more for shipping on product I haven't seen. Will never use this place again.

Helpful?
T dawg
T dawg
1 reviews
almost 3 years ago
5 out of 5 stars

Easy as Easy could be

Easy as Easy could be

Helpful?

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