Quick and accommodating customer…
Quick and accommodating customer service from Alison! Great website for digital marketers to learn from and earn certifications.
Useful
Share
4.3
Great
317 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Digital Marketing Institute receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
✨
Based on reviews, created with AISee what reviewers are saying
Amazing support from DMI
Amazing support from DMI! Really responsive to enquiries and really supportive with a changed in personal circumstances and needing additional time to complete course! Thank you so much!
Useful
Share
Excellent and Thoughtful Customer Service
Aline and Darragh were really helpful in assisting throughout the entire assignment portion of my educational experience. They were accommodating and understanding — helping me to quickly get my assignments coordinated with their internal assessors and back. I couldn't be happier with the experience.
Useful
Share
Good and quality learning platform…
Good and quality learning platform thanks
Useful
Share
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
All reviews
317 total • Write a review
Showing 21 - 30 of 313 reviews
J
Want to improve your Digital Marketing Skillset?
I wanted to improve my knowledge around Digital Marketing, so opted for the Postgraduate Diploma in Digital Marketing through the Digital Marketing Institute accredited by BPP University. 5 modules that delve deeper into relevant areas of digital marketing. There was tonnes of extra material (articles, videos, short courses) from DMI’s library, to help deepen knowledge for the various subject areas. Michelle Baxter, our course liaison, was brilliant. She helped prepare us for the assignments and was a delight to check in with her as we progressed. I would highly recommend this course if you want to develop your digital marketing skillset. Thank you to all the DMI/BPP tutors - I felt I learnt loads!
Useful
Share
BG
Excellent service and Alison is the…
Excellent service and Alison is the best/sweetest… give that woman a raise!
Useful
Share
HK
Excellent efficient support
Very accommodating, supportive and responsive.
Useful
Share
E
I just passed my postgraduate digital…
I just passed my postgraduate digital marketing course. It was full of useful information and up-to-date marketing strategies and insights. Michelle Baxter was incredible, she helped students prepare for assessments and is one of those teachers that truly cares. I recommend this course to anyone who wants to further in their marketing career.
Useful
Share
A
Post Graduate Diploma - Digital Marketing
I have recently completed my Post Graduate Diploma in Digital Marketing. While it is accurate to say that some of the material was somewhat redundant or repetitive, the overall content proved to be valuable and beneficial. During the first couple of modules, I found the feedback from BPP lacking in depth; however, the quality of feedback improved in the subsequent ones. I must emphasize that without the outstanding support from Michelle Baxter, who truly deserves TEN stars, I would not have progressed even to the midpoint of the course, let alone completed it successfully. Therefore, I would like to once again extend my heartfelt gratitude to Michelle for her exceptional assistance. Sidenote: I hope that the issuance of the certificate will not be unduly delayed. - Antonella
Useful
Share
S
I was torn between the DMI and CIM…
I was torn between the DMI and CIM courses to up-skill myself in Digital Marketing and, regretfully, ended up choosing the DMI. The sales conversations were positive and (seemingly) informative, offering an insight to the course material, support, etc. I was told that I’d need 6-8 hours per week to study - this is false. I didn’t even get through even half the content, especially when you factor in the assignment work. The course delivery is a mix of self-proclaimed experts sharing their views as facts, and uninspiring AI voice lead slides. Course content was good in places but often repetitive and non-specific to Digital Marketing. I was sold the narrative that I would have support from tutors at my fingertips and that there was an interactive community of students - neither are true, I got 1 reply on my class forum post! Assignment 1 I was unable to submit on the portal and it took lots of work from my side to ensure it was received and marked - not what you expect for this price! The feedback notes were vague at best. Assignment 2 was submitted via the portal on Nov 1st and I was told I’d have a result within 7 weeks. After receiving nothing in this time, I sent a helpdesk request and didn’t get a response for weeks. Managed to reach someone via phone in the meantime by selecting the Sales line (seems to be the only one answered), but that didn’t get me far either! Finally received my grade on Jan 7th but no feedback notes and now have to wait another 4-6 weeks for the certificate.
Useful
Share
XX
Exceptional Support and Outstanding Course Quality
I had some challenges with my account, so I submitted a support ticket. Within a few hours, Alison Byrne responded and provided tremendous help in resolving the issue. I am truly grateful for her support. In addition to having such a great support team, the quality of the Certified Digital Marketing Professional course is exceptional. I have learned so much from each chapter.
Useful
Share
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.