Review summary

Digital Marketing Institute receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.

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Based on reviews, created with AI

See what reviewers are saying

NF

Nicole Fallone-Yapaola

5 out of 5 stars
Quick and accommodating customer…

Quick and accommodating customer service from Alison! Great website for digital marketers to learn from and earn certifications.

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A

Ash

5 out of 5 stars
Amazing support from DMI

Amazing support from DMI! Really responsive to enquiries and really supportive with a changed in personal circumstances and needing additional time to complete course! Thank you so much!

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Q

Quinton

5 out of 5 stars
Excellent and Thoughtful Customer Service

Aline and Darragh were really helpful in assisting throughout the entire assignment portion of my educational experience. They were accommodating and understanding — helping me to quickly get my assignments coordinated with their internal assessors and back. I couldn't be happier with the experience.

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AS

Adam Sanders

5 out of 5 stars
Good and quality learning platform…

Good and quality learning platform thanks

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All reviews

317 total • Write a review

Showing 11 - 20 of 313 reviews
AD

Thank you 😀

I really enjoyed the Digital Marketing PG program. Working full time, it was very manageable. Thank you to Michelle aswell, great help, source of information and advice. Really appreciated, thanks heaps 😀

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J

Super helpful with a course query

Super helpful with a course query

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J

A very professional training body with…

A very professional training body with awesome support. Very friendly and understanding, quick to respond and the material is top class too. It's a place for any marketeer to brush up their knowledge and learn new things.

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J

Couldn't ask for more.

The response was very quick. It was a really considerate and kind reply to my request and I couldn't ask for much more.

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R

Waste of money and time.

I got the Digital Marketing Expert certification and it is a total waste of money and time. The course basically consists of recorded videos that in most cases are not even up to date and completely lacks any sort of interactivity. The final assessment was graded without any sort of explanation or feedback (which I have asked, but was completely ghosted). Really much better to watch a bunch of Youtube videos than this.

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G

Excellent customer support – thank you

I had an urgent request and the team at the Digital Marketing Institute couldn’t have been more helpful. They responded quickly, and were incredibly kind to me. Really appreciate the support – thank you!

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MT

Comprehensive Content & Outstanding Academic Advisor!

I've successfully completed the Digital Marketing Expert Certificate, and I couldn’t be more satisfied with the value it delivered! The investment was truly worthwhile in knowledge and practical insights. A special thanks to my academic advisor for his incredible support and guidance throughout the journey!

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D

Amazing support!

The team is fantastic and are so helpful! They take the time to help you when needed, even when you are tight on a tight deadline. Mariam is a tremendous asset to the team. She's been a tremendous help to my support requests

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DI

Amazing Support

The team is fantastic and are so helpful! They really take the time to help you when you need it, even when you are tight on a tight deadline.

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SH

It’s a great invest in time and money

I was happy to do the DMI Pro study pack. I think it’s a great invest in time and money, especially during sick leave but it actually requires your time. Very detailed modules with quizzes in the end of each sub module as well. So much to take in if you are not experienced in this field but that’s why I liked DMI because it covers everything. Take your time to study, make notes. You can’t take the exam in the first 3 months, ensuring you don’t rush it. The staff is great and always responded me within 30-60 mins.

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