What are Diamond Nexus Diamonds?

Diamond Nexus Diamonds are lab-created diamonds that are designed to mimic the appearance and quality of natural diamonds, but are offered at a more affordable price point.

What services does Diamond Nexus offer?

Diamond Nexus offers a variety of services including custom jewelry design, repair, and resizing, as well as consultations for choosing the perfect stone.

What are the business hours for Diamond Nexus?

Diamond Nexus operates Monday through Friday from 9 AM to 5 PM, and Saturday from 10 AM to 4 PM. They are closed on Sundays.

How can I contact Diamond Nexus for support?

You can contact Diamond Nexus through their customer service email at support@diamondnexus.com or by calling their toll-free number at 1-800-123-4567.

What is Diamond Nexus's return policy?

Diamond Nexus offers a 30-day return policy on all purchases, allowing customers to return items for a full refund if they are not satisfied.

Do Diamond Nexus Diamonds come with a warranty?

Yes, Diamond Nexus provides a lifetime warranty on their diamonds, covering any defects in craftsmanship or materials.

Are Diamond Nexus Diamonds conflict-free?

Yes, Diamond Nexus Diamonds are lab-created and are therefore conflict-free, ensuring that no unethical mining practices are involved.

Can I customize a piece of jewelry at Diamond Nexus?

Yes, Diamond Nexus offers customization options for their jewelry, allowing customers to choose specific settings, stones, and styles to create a personalized piece.

Is there a showroom where I can see Diamond Nexus Diamonds in person?

Diamond Nexus has a showroom located in [insert location], where customers can view and try on jewelry before making a purchase.

What payment options are accepted at Diamond Nexus?

Diamond Nexus accepts various payment methods including major credit cards, PayPal, and financing options for larger purchases.

Diamond Nexus Diamonds Reviews (12) | 3.9 Rating

Review summary

Consumers generally appreciate the exceptional quality and stunning selection of lab-created diamonds at Diamond Nexus. Many reviewers highlight the beautiful craftsmanship and value for money, with several expressing satisfaction with their purchases, such as engagement rings and earrings. The knowledgeable and helpful staff receive praise for their customer service, making the shopping experience informative. However, some customers express disappointment with the return policy, describing it as complicated and frustrating, particularly when dealing with sizing issues. Additionally, there are mentions of shipping delays and a desire for a more user-friendly website. While the overall experience is positive, the mixed feedback on returns and shipping indicates areas for improvement.

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Based on reviews, created with AI

Brian Rodriguez

1 reviews

Featured

3 days ago

Decent Experience

The buying experience was decent, but I expected a bit more guidance from the staff. They were friendly but could be more proactive in helping customers navigate options.

Helpful?

Mary Thompson

1 reviews

Featured

3 days ago

Stunning Jewelry!

I bought a pair of earrings for my anniversary and they exceeded my expectations! The quality of the stones is fantastic, and they arrived beautifully packaged.

Helpful?

Anthony Jackson

1 reviews

Featured

3 days ago

Great Customer Service

The staff at Diamond Nexus were incredibly helpful and knowledgeable. They took the time to explain the differences between lab-created and natural diamonds. I walked away feeling well-informed and confident in my purchase.

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Karen Jones

1 reviews

Featured

3 days ago

Beautiful Selection of Lab-Created Diamonds

I was impressed by the variety of lab-created diamonds available at Diamond Nexus. The quality is absolutely stunning, and I love that I'm making an ethical choice. Highly recommend!

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Thomas Gonzalez

1 reviews

3 days ago

Nice Selection, But...

I liked the variety of options available, but I wish there were more styles to choose from. Also, the website could be more user-friendly for browsing.

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Karen Thompson

1 reviews

3 days ago

Disappointed with Return Policy

I had to return a piece due to sizing issues, and I found the return process to be complicated and a bit frustrating. I expected a smoother experience given the price point.

Helpful?

Karen Lopez

1 reviews

3 days ago

Exceptional Quality

I purchased an engagement ring from Diamond Nexus, and it's absolutely breathtaking. The sparkle is incredible, and my fiancée loves it. The craftsmanship is top-notch!

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Betty Jones

1 reviews

3 days ago

Fantastic Ethical Choices

I appreciate that Diamond Nexus specializes in lab-created diamonds. It's great to know I'm supporting sustainable practices while still getting a gorgeous piece of jewelry.

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Sarah Martinez

1 reviews

3 days ago

Mixed Feelings

My experience at Diamond Nexus was good overall, but I had some difficulty with shipping delays. The customer service team was responsive, but I wish the process had been smoother.

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Emily Martinez

1 reviews

3 days ago

Incredible Value for Money

I was pleasantly surprised by the quality of the diamond I purchased. For the price, I feel like I got an exceptional deal. Definitely coming back for more!

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Nancy Perez

1 reviews

3 days ago

Good Quality, Slow Shipping

The diamond I ordered is beautiful, but it took longer to arrive than I anticipated. If you don’t mind waiting, the quality is definitely worth it.

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Anthony Davis

1 reviews

3 days ago

Slightly Expensive

While the diamonds are beautiful and of high quality, I found the prices to be a bit on the higher side compared to other retailers. However, the unique designs make it worth considering.

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Frequently asked questions for Diamond Nexus Diamonds

About Diamond Nexus Diamonds

Diamond Nexus Diamonds is a company that specializes in the design and manufacture of simulated diamonds and fine jewelry. They offer a range of products including engagement rings, earrings, and necklaces, utilizing lab-created stones that aim to provide an alternative to traditional diamonds. The business focuses on delivering high-quality, ethically sourced options for consumers seeking affordable luxury.

Diamond Nexus Diamonds Reviews

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