customer
1 reviews•New Reviewer
over 5 years ago
Excellent service
Excellent service! I received my items right on time, will definitely be ordering again.
Helpful?
TrustScore
4.5
Excellent
71
9
1
1
7
89 reviews in total
Over a year ago
The product was delivered on time. He was very friendly on arrival.
Over a year ago
I received different products than I ordered ....
Over a year ago
The product range is a bit limited and the eggs turned out to be different but OK.
Excellent service! I received my items right on time, will definitely be ordering again.
Convenient & quick.
The app was really easy to use and there were images for every grocery item so I knew exactly what I’d be ordering. When an item I ordered was not available I was quickly contacted and was able to pick an alternative which saved from any disappointment upon delivery. After placing my order I received the items in about 8 minutes which is very impressive considering that includes the time taken for me to pick an alternative for an out of stock item. Overall I had a great experience, I would use the app again and recommend for everyone to try it!
Turned up on time with everything I asked for
Easy to navigate portal, quick checkout, and seamless payment and delivery
The package was not done properly although the ice cream was great ! The rider hasn’t worn a mask when giving me the ice cream which is a concern.
Came quick just a bit overpriced
Good service !!
I created an order and on short notice someone else requested something else. I contacted customer support and while there was no formal way to amend the order, they contacted the store and added an extra item without an extra delivery/service charge. It seems trivial to most to amend an order but as someone who understands how these backend systems work it was incredible of Devo to contact the store and refund me the additional delivery/service charge manually.
Why i give them 4 stars because they give me dog what i did not order,i order cat food i will not happy because i do not have a dog.
Great service! I got a call when an item was out of stock and offered a replacement. Delivery was super quick. Will be using again
Amazing service. The person I spoke to had great communications skills and managed to solve my situation after a lot of hard work. The shop failed to deliver the full items I ordered and also delivered wrong items. Devo Grocery delivery was very transparent with the situation and managed to redeliver the correct items to me admitting the mistake. I was upset because I had to wait a couple of hours to get my items, however the way that was handled by Devo, overwrote the shop mistakes and the waiting time. Great service.
Happy with the service provided. I was called to inform missing items which were sent with an alternative.
I love you guys thankyou so much for your excellent service will be shopping again with you
Needed some items urgently for New Year's Eve, Devo came to the rescue and I had the items within about 25 minutes!!
Excellent customer service. The team called several times to check for substitutions and I received everything I ordered really quickly.
Very quick, friendly service and reliable.
A very swift delivery and friendly service
Very friendly and efficient at a good price.Would use again.
Placing an order was very simple and arrived quickly
Based on analysis of 8 reviews rated 1-2 stars for Devo Grocery Delivery
“Been chatting and emailing with their customer service for 3 days stating I was at the address all morning and no rid...”
“Rider didn't follow address instructions and went to the wrong address and not the one provided, then left and claime...”
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Devo Grocery Delivery is a same-day grocery delivery service based in the UK, specializing in providing customers with quick access to a wide range of products, including food, drinks, alcohol, and cigarettes. The company partners with local shops to offer thousands of items that can be ordered online and delivered straight to customers' doors, often within as little as 10 minutes. Targeting busy individuals and families seeking convenience, Devo aims to simplify the grocery shopping experience by allowing users to place orders in just three simple steps: selecting products, having a delivery driver collect them, and receiving the order at home. With a focus on speed and efficiency, Devo Grocery Delivery caters to those who value quick service and a diverse selection of everyday essentials.
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Reviewers consistently report positive experiences with Devo Grocery Delivery. Customers often highlight service, delivery, great, quick. A minority mention drawbacks around address, time, wrong, rider. Overall sentiment is strongly positive with an average rating of 4.5 stars across 89 reviews.
