Ordered Jagemeister Spice and received…
Ordered Jagemeister Spice and received Jagemeister. Reordered and received the Spice plus one.

Over a year ago
It took over 2 weeks to get my order. I was told one lie after another . Excuses all the time. I strongly suggest finding another company for your shopping.
Over a year ago
I wish I could give ZERO stars. Emailed them to say I haven't received my order. They did NOT help. They directed me to the savedby claims to report a claim. They are not taking ANY responsibility for... See more
Over a year ago
Still waiting for order and/or a response to my inquiry for tracking. Will be filing fraud on cc Monday morning and reporting to BBB! Lesson learned!
Ordered Jagemeister Spice and received Jagemeister. Reordered and received the Spice plus one.
I have now received two orders from Country Wine & Spirits. Except for two mishaps with the first courier on this purchase, I am very happy with Country Wine & Spirits! Will be purchasing again in the not distant future.
One wine was not available, so they replaced with a higher quality for the same price! Great people!
Service is very good!!
When Fedex mishandled the delivery, CW contacted me, let me know what happened and re-shipped with another carrier. Their customer service was excellent and the value of the purchase was, as usual, vey good.
I was very pleased with my selection. Will be ordering again very soon. Maybe something different.
Great product selection, nice website, secure packaging, prompt delivery. Now if you could just send along a drinking buddy...
Easy to use web site, many items cheaper than local, free shipping on orders over a small dollar amount. Great packing and arrived earlier than promised.
CW is a great way to get the spirits I want. They have a great selection and the prices are very competitive. The fact they offer free shipping is a big plus. I highly recommend them, especially in this time when it is uncomfortable to go out. The only thing I would like to see is them offering the 1.75L bottle of Buffalo Trace Bourbon.
What an amazing experience! Somehow the original shipment was lost, then found damaged, and soon returned to the CWS. Throughout the entire process, I was kept abreast of all the developments. All the “legwork” was done from CWS’s end. I felt so cared for! Their aid through swift communication actually made the process effortless. I am most grateful and hope I have many opportunities to tell of the excellent care and service extended to me! Thank you CWS! Well Done!
I really appreciated being able to purchase the crown royal peach...but for 70$ per bottle! When I saw the price on the website I automatically thought it was the big bottles! You live and you learn I guess.
Great service after many orders
Bottle came damaged. Seal was broken and it leaked. Company would only reimburse me 50%? Since the seal was broken I was concerned that it may have been tampered with so I didn't want to drink anything that was left but wanted a replacement. They wouldn't replace it when it was there fault on bad shipping.
Shipping was fast. The shipper was slow. Took a while to get here. My Scotch went from CA, to CA, AZ, NM, OK, IA, IL, OH, PA, PA, PA, MD, MD, to me (LOL). Always wanted to try 30 year old scotch but that should be barrel aged.
Original delivery was returned because of damage to the shipper. However I was happy to hear they would resend the product and file a claim with the shipper without any issue to me. Still awaiting for my purchase to be received should arrive tomorrow cant wait.
Straightforward website, great selection, good prices & quick delivery.
Something went wrong with my delivery but it was corrected quickly once discovered. I’m impressed with the way it was handled. I appreciate the packaging and the security of the items. I will be ordering from you again soon. Thank you
They fixed an issue quickly. They also put the customer first.
The product was good and the service was great.
Always get what we order quickly, well packaged, and accurately.
Based on analysis of 53 reviews rated 1-2 stars for Country Wine & Spirits
“Sent the wrong thing in the mail”
“NOT good customer service”
“Promised delivery in 6 days, but was slow to get out, so they changed it to an unacceptable 12 days”
“Worst Experience that I had like a customer”
“Offered to refund the price difference, instead of sending me the right thing”
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Country Wine & Spirits is a premier online liquor store that specializes in a wide selection of premium wines and spirits. With over 3,000 products available, the company caters to a diverse customer base, including individual consumers looking for quality beverages as well as businesses seeking corporate gifts. Their extensive inventory features top-rated brands across various categories, including tequila, vodka, whiskey, rum, and an assortment of wines. The platform is designed to provide an unmatched shopping experience, offering exclusive gifts and special deals for customers. Country Wine & Spirits places a strong emphasis on delivering exceptional choices, making it a go-to destination for wine and spirit enthusiasts. By focusing on quality and variety, the company aims to meet the needs of both casual drinkers and connoisseurs alike.
Country Wine & Spirits generally receives high praise for its fast shipping and quality service, with many customers appreciating the prompt delivery of their orders. However, a significant number of reviewers express frustration over order fulfillment issues, including receiving incorrect items and long shipping delays. Some customers report waiting weeks for their orders, with claims of poor communication from customer service when issues arise. Additionally, there are complaints about items frequently being out of stock, which can disrupt the shopping experience. While many enjoy the products offered, the negative feedback highlights a concerning trend in order management and customer support. Overall, the sentiment is mixed, with a notable portion of consumers dissatisfied with their experiences.
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