Over a year ago
It took over 2 weeks to get my order. I was told one lie after another . Excuses all the time. I strongly suggest finding another company for your shopping.
Over a year ago
I wish I could give ZERO stars. Emailed them to say I haven't received my order. They did NOT help. They directed me to the savedby claims to report a claim. They are not taking ANY responsibility for... See more
Over a year ago
Still waiting for order and/or a response to my inquiry for tracking. Will be filing fraud on cc Monday morning and reporting to BBB! Lesson learned!
CWS was one of the few online liquor stores where I could purchase a fine bottle of Bourbon and have it delivered as a gift to northern Wisconsin. Thank you for the great service!
CW&S has a great selection of wine and spirits and a very good website with excellent order processing. However, the shipping charges are very high and serve to deter me from additional purchases.
Discount code they sent me did not work. No way to use points from previous purchases for the 'points discount'. I am a "vault member" and did not receive my 'Free Gift".
Received my order in good shape. However for the price of shipping I don't think it should have gone usps. They required a signature and they arrived at my door without a mask. This resulted in my order being delayed probably sitting in the hest.
Great Service I like ordering from here. Prices are good too.
Have ordered from cw spirits several times in the past 5 months. They are great! Fast shipping, good prices, everything packed incredibly well. My only complaint is that I wish they sold larger bottles of spirits. I generally buy the 1.75 ltr bottles and they don’t seem to carry them. Other than that, very happy!
Great pricing. Speedy delivery. Excellent choices.
Package was shipped on the 15th. I wasn't notified it was shipped until the 21st which was the day it was suppose to arrive. Then it was pushed back to the 25th, it never came. I then received an update saying it was late and finally received it on the 29th. 4 days later. Bottle in Great condition though.
I always order from cwspirits and always satisfied. But this time am missing 2 bottles that i ordered and havnt got an response back about my bottles or my money.
Great customer service. Prompt deliveries as promised. Quality products.
Great experience and quick delivery from one coast to the other.
Order 7 bottles of liquor and only received a box with 6 bottles... no more ordering on line from this company!
love the service. The Red Breast Irish whiskey is real smooth.
No complaints. Good service. Very pleased.
The company was very professional and easy to get along with
I have always received great service on every order I have placed. App is easy to use and the orders normally are delivered before the estimated time. Will be reordering again.
Great business
Great selection, great service.
Great product at great prices. Fast delivery.Thank You.
Great speedy delivery would recommend to anyone.
Based on analysis of 53 reviews rated 1-2 stars for Country Wine & Spirits
“Sent the wrong thing in the mail”
“NOT good customer service”
“Promised delivery in 6 days, but was slow to get out, so they changed it to an unacceptable 12 days”
“Worst Experience that I had like a customer”
“Offered to refund the price difference, instead of sending me the right thing”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Country Wine & Spirits is a premier online liquor store that specializes in a wide selection of premium wines and spirits. With over 3,000 products available, the company caters to a diverse customer base, including individual consumers looking for quality beverages as well as businesses seeking corporate gifts. Their extensive inventory features top-rated brands across various categories, including tequila, vodka, whiskey, rum, and an assortment of wines. The platform is designed to provide an unmatched shopping experience, offering exclusive gifts and special deals for customers. Country Wine & Spirits places a strong emphasis on delivering exceptional choices, making it a go-to destination for wine and spirit enthusiasts. By focusing on quality and variety, the company aims to meet the needs of both casual drinkers and connoisseurs alike.
Country Wine & Spirits generally receives high praise for its fast shipping and quality service, with many customers appreciating the prompt delivery of their orders. However, a significant number of reviewers express frustration over order fulfillment issues, including receiving incorrect items and long shipping delays. Some customers report waiting weeks for their orders, with claims of poor communication from customer service when issues arise. Additionally, there are complaints about items frequently being out of stock, which can disrupt the shopping experience. While many enjoy the products offered, the negative feedback highlights a concerning trend in order management and customer support. Overall, the sentiment is mixed, with a notable portion of consumers dissatisfied with their experiences.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.