Prices were reasonable
Prices were reasonable. Shipping took a couple days longer than it was supposed to but that is normal with everything now.

Over a year ago
It took over 2 weeks to get my order. I was told one lie after another . Excuses all the time. I strongly suggest finding another company for your shopping.
Over a year ago
I wish I could give ZERO stars. Emailed them to say I haven't received my order. They did NOT help. They directed me to the savedby claims to report a claim. They are not taking ANY responsibility for... See more
Over a year ago
Still waiting for order and/or a response to my inquiry for tracking. Will be filing fraud on cc Monday morning and reporting to BBB! Lesson learned!
Prices were reasonable. Shipping took a couple days longer than it was supposed to but that is normal with everything now.
I had a problem with delivery but they made it right and I finally got it (covid times). I got my vodka and happy as a bird.
I ordered this as a birthday gift 21/2 weeks ago, and the recipients still have not received it. What rating would you give yourselves for that type of performance?
The liquor was great, got exactly what I ordered and it arrived by Fedex Ground in less than a week, going from one coast to the other. I don't like the styrofoam nuggets you used for packing. I didn't have those on my first delivery from you all. Those things are very hard to dispose of - they stick to everything and end up all over the place.
Amazing customer service and follow up. Would highly recommend this business.
You use FedEx and their customer service is horrible! I never got my package and when I did get a package it was the wrong one addressed to someone else!😡 I called them, they said someone would pick it up the next day and FedEx never showed up, called or sent a message as to why. I'm done! Won't be doing business with you until you change couriers.
Great experience all the way around. Fast shipping and great prices!!
Packaged excellent will order again
Absolutely the gift and service I was hoping for! A bottle of Tito’s for my dear friend/cousin to celebrate her Covid-19 recovery! Thank you!
First order from CW did not go smoothly - shipping was a mess. But I like the choices and the prices so I kept on and so did customer service. It was corrected and came packed really well and delivered a day early. GREAT service catch.
Website was easy to use. My order arrived quickly. There was a small problem with the order. I contacted customer support and they resolved my issue quickly. Will use them again for sure.
Pennsylvania allowed me to get creative as the liquor stores shut down!! Found CWS on the web and started ordering! The first 2 orders required more time for shipping but after that my orders were received in a most timely fashion!! Better yet the boxes arrive at my door with no stress and the shipping enclosures are impeccable!! Love your company!!!
Super fast shipping and fantastic packaging!
Fast shipping and excellent packaging! Not to mention a huge selection to choose from. Definitely my go to from this point forward.
Great service on time delivery
Everything got delivered on time and was in one piece and rum is very good
Product arrived intact but 2 days later than expected and much later than my other wine delivery service. A little bit too pricey for the white wines that I perused. I was really just looking for the top shelf vodka. Amount needed to spend for free shipping is too much.
Great selection, speedy delivery!
we paid for two day shipping and got it in five days
Easy website to navigate. Easy to order and prompt shipment. It's my new go-to place for what we need!!
Based on analysis of 53 reviews rated 1-2 stars for Country Wine & Spirits
“Sent the wrong thing in the mail”
“NOT good customer service”
“Promised delivery in 6 days, but was slow to get out, so they changed it to an unacceptable 12 days”
“Worst Experience that I had like a customer”
“Offered to refund the price difference, instead of sending me the right thing”
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Country Wine & Spirits is a premier online liquor store that specializes in a wide selection of premium wines and spirits. With over 3,000 products available, the company caters to a diverse customer base, including individual consumers looking for quality beverages as well as businesses seeking corporate gifts. Their extensive inventory features top-rated brands across various categories, including tequila, vodka, whiskey, rum, and an assortment of wines. The platform is designed to provide an unmatched shopping experience, offering exclusive gifts and special deals for customers. Country Wine & Spirits places a strong emphasis on delivering exceptional choices, making it a go-to destination for wine and spirit enthusiasts. By focusing on quality and variety, the company aims to meet the needs of both casual drinkers and connoisseurs alike.
Country Wine & Spirits generally receives high praise for its fast shipping and quality service, with many customers appreciating the prompt delivery of their orders. However, a significant number of reviewers express frustration over order fulfillment issues, including receiving incorrect items and long shipping delays. Some customers report waiting weeks for their orders, with claims of poor communication from customer service when issues arise. Additionally, there are complaints about items frequently being out of stock, which can disrupt the shopping experience. While many enjoy the products offered, the negative feedback highlights a concerning trend in order management and customer support. Overall, the sentiment is mixed, with a notable portion of consumers dissatisfied with their experiences.
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