Over a year ago
It took over 2 weeks to get my order. I was told one lie after another . Excuses all the time. I strongly suggest finding another company for your shopping.
Over a year ago
I wish I could give ZERO stars. Emailed them to say I haven't received my order. They did NOT help. They directed me to the savedby claims to report a claim. They are not taking ANY responsibility for... See more
Over a year ago
Still waiting for order and/or a response to my inquiry for tracking. Will be filing fraud on cc Monday morning and reporting to BBB! Lesson learned!
This was a surprise gift for someone returning home from the Mideast after completing their service commitment. Shipping went well Unfortunately the note and signature were not there or easy to see as they did not know who sent it
The web site was easy to navigate and the order came quicker than I expected.
Your prices are good. I was upset because for 2 days I was told my package shipped and my friend would receive like the next day which I was totally shocked but that is what it kept saying. Then I looked is then it had changed to not being delivered until the following Monday which was 5 days later. I don't understand why it said delivering by Wed at 9pm at first. Then when it got up to them not sure why but they said they tried delivering 2 times before my friend actually got the package and both times someone was at their house. A little frustrating with the shipping process.
I could find no one to deliver to my parents address until I found CWS. Not only did they deliver they delivered on time and gifted a bonus bottle of merlot. Customer service responded promptly to my email in reference to my request for my parents anniversary. I love this place. I have already recommended it to several friends.
Ordered, shipped, and delivered as planned. No delays, great service and communication. Thank you!
Awesome service a d fast shipping.
My first order was extremely late but I was given bonus credit and the second time was much better.
Took way too long to arrive, and the tax was ridiculous
Excellent service, my order came sooner than expected. I was able to purchase something I've been unable to find locally and it was easy to do.
Easiest online alcohol purchase I have ever made. You earned a lifetime customer.
Great service! Quick delivery and fair price!
One of the best websites out there! Love the free delivery!
Great service, free delivery!
Great prices and fast delivery.
ordered in beginning of pandemic, PA PLCB has such archaic laws ! Packaged excellent, was 1 bottle short, was refunded promptly! Would order again if necessary. Stay Safe!
Amazing service and fast shipping will order again soon
Easy to order. Order shipped when promised. Fed Ex delivery was a different story.
The order was simple and easy to use. The product was carefully packaged and shipped. Thank you. Will use you again.
I live in Pa. Too far away from Country Wine and Spirits. Shipping charges are too high.
Great selection. Very easy to select and ship. Unfortunately, FedEx did not deliver on the day they said they would and so the gift was a day late. :( Not Country Wine & Spirit's fault. Would recommend.
Based on analysis of 53 reviews rated 1-2 stars for Country Wine & Spirits
“Sent the wrong thing in the mail”
“NOT good customer service”
“Promised delivery in 6 days, but was slow to get out, so they changed it to an unacceptable 12 days”
“Worst Experience that I had like a customer”
“Offered to refund the price difference, instead of sending me the right thing”
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Country Wine & Spirits is a premier online liquor store that specializes in a wide selection of premium wines and spirits. With over 3,000 products available, the company caters to a diverse customer base, including individual consumers looking for quality beverages as well as businesses seeking corporate gifts. Their extensive inventory features top-rated brands across various categories, including tequila, vodka, whiskey, rum, and an assortment of wines. The platform is designed to provide an unmatched shopping experience, offering exclusive gifts and special deals for customers. Country Wine & Spirits places a strong emphasis on delivering exceptional choices, making it a go-to destination for wine and spirit enthusiasts. By focusing on quality and variety, the company aims to meet the needs of both casual drinkers and connoisseurs alike.
Country Wine & Spirits generally receives high praise for its fast shipping and quality service, with many customers appreciating the prompt delivery of their orders. However, a significant number of reviewers express frustration over order fulfillment issues, including receiving incorrect items and long shipping delays. Some customers report waiting weeks for their orders, with claims of poor communication from customer service when issues arise. Additionally, there are complaints about items frequently being out of stock, which can disrupt the shopping experience. While many enjoy the products offered, the negative feedback highlights a concerning trend in order management and customer support. Overall, the sentiment is mixed, with a notable portion of consumers dissatisfied with their experiences.
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