cruises.com receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
My agent was very knowledgeable, helpful, pleasant, friendly and very thorough. She gave a detailed explanation and encouraged me to open an account to get points and other perks. She is outstanding. I highly recommend her and Cruises.
I initially was booking my cruise on-line on Cruises.com's self service site. I had some questions so I ended up calling. My agent, Rachel, was very helpful and was able to address all of my questions and concerns. She was a delight to talk to and made my booking easy and stress-free.
June Cook was so kind and knowledgeable about the cruises. She answered my questions, throughly.
Easy booking,..great prices
No description available yet.
Website
cruises.com490 total • Write a review
Great travel agent! She was very helpful, thorough and pleasant.
Cruises.com mis-represented an excursion. Immediately upon discover of what was provided, I canceled the excursion and they refused to refund the $400. BEWARE.
Lauren was very professional,knowledgeable and helpful.It was a smooth experienced with cruises.com and we will surely going to continue using this company/agency.
This was our first cruise. Everything was first rate. People were so friendly and helpful, Elizabeth at the 4th floor Meridian restaurant was especially helpful. Met us at the entrance and made sure we had a great time
Maria was very professional and also Manuel. It is a testament to both of these individuals that I chose Cruise.com for my booking. They should be commended for doing a magnificent job
MCTARNAHAN AMIE the agent who attended to me was excellent. Kind, knowledgeable, courteous, and patient. Very attentive and professional.
Greg Campbell was very helpful and from now on I book every cruise trough him. He explained everything into detail. I have been using cruises.com for a long time but I never experienced this expertise. Thanks Greg !!
