Matthew Perez
1 reviews
Featured
2 days ago
Fantastic Experience!
Cruise Direct made planning our family vacation a breeze. The website is user-friendly and helped us find an amazing cruise at a great price!
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Cruise Direct Reviews
TrustScore
3.9
Great
5
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12 reviews in total
Review summary
Cruise Direct receives a mix of feedback from customers, reflecting both positive experiences and areas for improvement. Many reviewers highlight the ease of finding great deals and the user-friendly website, with some stating they highly recommend the service for its smooth booking process and excellent customer support. Positive sentiments are echoed in comments about enjoyable cruises and helpful staff, particularly when addressing last-minute changes. However, several customers express mixed feelings due to unexpected fees and a lack of clear communication regarding additional costs, which detracted from their overall satisfaction. Some also mention delays in customer service responses and confirmation emails. Despite these criticisms, the majority of users appreciate the value and variety offered by Cruise Direct.
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Matthew PerezFeatured
2 days ago
Fantastic Experience!
Cruise Direct made planning our family vacation a breeze. The website is user-friendly and helped us find an amazing cruise at a great price!
Jennifer ThompsonFeatured
2 days ago
Excellent value!
Cruise Direct helped me find the best package for my budget, and I was pleasantly surprised by the quality of service on board. I highly recommend them to fellow travelers!
Ashley WilliamsFeatured
2 days ago
Good options but beware of extras
Found some great options for our Mediterranean cruise, but I wish I had been more informed about additional costs for excursions and dining. Overall, a decent experience.
Donna GonzalezFeatured
2 days ago
Highly recommend!
This is my second time using Cruise Direct, and I can't say enough good things. They always find the best deals and make everything so easy. Definitely will use again!
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Jennifer Thompson
1 reviews
Featured
2 days ago
Excellent value!
Cruise Direct helped me find the best package for my budget, and I was pleasantly surprised by the quality of service on board. I highly recommend them to fellow travelers!
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Ashley Williams
1 reviews
Featured
2 days ago
Good options but beware of extras
Found some great options for our Mediterranean cruise, but I wish I had been more informed about additional costs for excursions and dining. Overall, a decent experience.
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Donna Gonzalez
1 reviews
Featured
2 days ago
Highly recommend!
This is my second time using Cruise Direct, and I can't say enough good things. They always find the best deals and make everything so easy. Definitely will use again!
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Sarah Perez
1 reviews
2 days ago
Amazing customer service!
I had a last-minute change to my itinerary, and Cruise Direct's support team was incredibly helpful. They went above and beyond to ensure everything was sorted out!
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Carol Miller
1 reviews
2 days ago
Decent, but some hiccups
I booked a cruise through Cruise Direct and enjoyed the process overall, but I did encounter some issues with the payment process that caused a delay. Still, they resolved it quickly once I reached out.
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Linda Garcia
1 reviews
2 days ago
Great deals but slow support
I found an incredible deal on a Caribbean cruise with Cruise Direct. However, when I had questions, it took a while to get a response from customer service. Overall, I still recommend them for the price.
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Joseph Garcia
1 reviews
2 days ago
Mixed feelings
The cruise we booked was wonderful, but there were unexpected fees that I wasn't made aware of until after booking. It left a sour taste in an otherwise nice experience.
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Sarah Garcia
1 reviews
2 days ago
Okay experience
While I enjoyed the cruise itself, I felt that the communication from Cruise Direct could have been clearer. I had to reach out multiple times to get all the details I needed.
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Paul Martinez
1 reviews
2 days ago
Smooth sailing with Cruise Direct
I loved how easy it was to compare different cruise lines and itineraries on their site. My husband and I had a fantastic time, and everything went as planned!
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Matthew Brown
1 reviews
2 days ago
Room for improvement
While I appreciated the affordable rates, I felt that the website could use a bit more detail about each cruise. It would have helped in making a more informed decision.
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Carol Gonzalez
1 reviews
2 days ago
Good but could improve
The booking process was straightforward, and I appreciated the variety of options. However, my confirmation email took longer than expected to arrive, which made me a bit anxious.
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About Cruise Direct
Cruise Direct is a business service that specializes in providing customers with information and booking options for cruise vacations. The company likely offers a range of cruise packages from various cruise lines, along with resources to help travelers plan their itineraries and make informed decisions about their travel experiences.
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