Excellent service and great process
Excellent service and great process! Will definitely buy from them again.

11 months ago
I would give the strongest rating to Cru. At a time of widely ranging customer interest and pricing of fine wines, they have given me a unique strategy, excellent service, detailed support when ever I... See more
Over a year ago
Received an offer of extremely overpriced cask of Scotch whisky. Price and image illustrating distillery bottling, borderline scam/extortion. Can only judge based on that. Two stars in hope that the... See more
Excellent service and great process! Will definitely buy from them again.
A great business and top class customer service. Knowledgeable consultants and excellent response time and on delivery. I would highly recommend.
Great service, as always. Strongly recommend.
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Cru Wine is a fine wine and spirits merchant based in London, specializing in the sale and investment of high-quality wines and rare spirits. The company aims to provide a transparent and accessible platform for wine and whisky collectors, helping them to build diversified portfolios that focus on long-term value appreciation. With a user-friendly online marketplace, Cru Wine offers a curated selection of fine wines and whiskies, including exclusive access to sought-after Bordeaux vintages and investment opportunities. Targeting both seasoned collectors and new investors, Cru Wine provides expert guidance on fine wine investment, helping customers navigate the complexities of the market. The company also features monthly highlights and recommendations, showcasing exceptional bottles selected for their quality and investment potential. By prioritizing customer education and investment experience, Cru Wine positions itself as a trusted resource for individuals looking to enhance their collections or start their journey into fine wine investing.
Cru Wine receives overwhelmingly positive feedback, with customers praising the excellent service and prompt delivery. Reviewers frequently highlight the knowledgeable staff, particularly Joe Fogg, who is noted for his helpfulness and efficient communication. Many appreciate the keen pricing and the wide selection of wines available, making it a go-to for both casual buyers and serious investors. However, there are some concerns regarding the returns policy, with one customer expressing dissatisfaction over an overpriced offer for cask whisky, which they deemed a borderline scam. Despite this isolated complaint, the majority of consumers feel supported in their wine investments and value the personal touch in service. Overall, Cru Wine is regarded as a trustworthy and efficient company, with a strong emphasis on customer care.
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