Placed order online and arrived…
Placed order online and arrived promptly.

11 months ago
I would give the strongest rating to Cru. At a time of widely ranging customer interest and pricing of fine wines, they have given me a unique strategy, excellent service, detailed support when ever I... See more
Over a year ago
Received an offer of extremely overpriced cask of Scotch whisky. Price and image illustrating distillery bottling, borderline scam/extortion. Can only judge based on that. Two stars in hope that the... See more
Placed order online and arrived promptly.
I would give the strongest rating to Cru. At a time of widely ranging customer interest and pricing of fine wines, they have given me a unique strategy, excellent service, detailed support when ever I have asked for it and personal friendship. Could one ask for anything more
Delivered in time.
Received an offer of extremely overpriced cask of Scotch whisky. Price and image illustrating distillery bottling, borderline scam/extortion. Can only judge based on that. Two stars in hope that they were hacked and not actually trying to scam the general public.
Was looking for something specific. They had stock at a good price. Very efficient order dispatch and delivery, with good communication throughout.
Joe Fogg has been most helpful for years now. Very efficient service.
Great service
Feel fully support in investment decisions, a personal service. Always available to discuss opportunities. Knowledgeable and professional.
I’m happy with Cru Wine but I still feel the need to go to France every year to bag a bargain in the premier cru world
A trustworthy, well-infomed and very well presented company with an excellent selection of wines. Important to me was being able to speak to someone on the phone easily and to know that all was well with my order, particularly after significant difficulties with another company.
Always get prompt responses from Joe. Cannot speak about the product as usually too early to taste. I like being able to speak to someone who has some experience of what I like
Cru Wines are a brunch of knowledgeable, dedicated wine buffs who find new less known wines and give great customer service!
Keep things simple and provide an effective service.
Brilliant Great customer care. I felt they were knowledgeable and my senior private client manager was excellent
Keen pricing. Quick delivery.
Great customer service and very transparent financial management.
Competitively priced, delivered promptly, very well packaged. Excellent customer relations. Thank you.
Fantastic and professional team with great experience in the market!
Whether you're a seasoned wine connoisseur or just starting out, you can trust Greg to not only have a selection that won't disappoint, but also to give you white glove service. I ordered a ton of wine for a private party and his selection wowed the picky crowd. He's my go-to wine guy now. Superb.
Individual attention and swift delivery - great personal touch
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Cru Wine is a fine wine and spirits merchant based in London, specializing in the sale and investment of high-quality wines and rare spirits. The company aims to provide a transparent and accessible platform for wine and whisky collectors, helping them to build diversified portfolios that focus on long-term value appreciation. With a user-friendly online marketplace, Cru Wine offers a curated selection of fine wines and whiskies, including exclusive access to sought-after Bordeaux vintages and investment opportunities. Targeting both seasoned collectors and new investors, Cru Wine provides expert guidance on fine wine investment, helping customers navigate the complexities of the market. The company also features monthly highlights and recommendations, showcasing exceptional bottles selected for their quality and investment potential. By prioritizing customer education and investment experience, Cru Wine positions itself as a trusted resource for individuals looking to enhance their collections or start their journey into fine wine investing.
Cru Wine receives overwhelmingly positive feedback, with customers praising the excellent service and prompt delivery. Reviewers frequently highlight the knowledgeable staff, particularly Joe Fogg, who is noted for his helpfulness and efficient communication. Many appreciate the keen pricing and the wide selection of wines available, making it a go-to for both casual buyers and serious investors. However, there are some concerns regarding the returns policy, with one customer expressing dissatisfaction over an overpriced offer for cask whisky, which they deemed a borderline scam. Despite this isolated complaint, the majority of consumers feel supported in their wine investments and value the personal touch in service. Overall, Cru Wine is regarded as a trustworthy and efficient company, with a strong emphasis on customer care.
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